Hazel M. Green

Monroeville, PA *****

412-***-**** mob# 412-***-**** alt#/fax

adtn7n@r.postjobfree.com

SUMMARY: Professional, diversified and skilled Administrative Assist with many years of experience in the administrative/HR/healthcare/legal/engineering fields with good communication, organizational and interpersonal skills. Self-starter, able to prioritize, organize and meet deadlines, work well with little to no supervision, high integrity and confidentiality, years of multi-tasking, attention to detail and enduring continue growth. Familiar with standard concepts, practices/procedures, use diversified experiences for discretion and judgment to plan and accomplish goals. Work independently by using strong technical administrative skills with the ability to solve problems.

EXPERIENCE:

Administrative Assistant, Legal Administrative Assistant, Medical Administrative Assistant, Registration Coordinator Assistant, Residency Coordinator Assistant, Credential Coordinator Assistant, Human Resources Assistant, Executive Secretary, Executive Administrative Assistant, Medical Secretary, Medical Data Entry Clerk, Customer Service Rep., Retail Salesperson, Receptionist, Medical Collection Clerk, Banking Collection/Loan Extension Clerk, Retail Collection/Bankruptcy Clerk, Program Director Assistant, Property/Real Estate Office Assistant, Engineering Admin. Asst, Unemployment/Cust Svc Rep.

DUTIES:

Type/data entry, scan, photocopy, fax, create/maintain files and records, filing, graphics (signs/ flyers), office machines, customer service, mail/overnight pkgs., answer phones/ run switchboards, schedule appts., coordinate/maintain schedules, manage/maintain automated scheduling, set-up conference calls, order office supplies, expense/reimbursements, create business cards/invoices, collections/self-pay accounts and third party billing, assist customers with delinquent accounts (call center), payroll, provide administrative support to Executive Directors, CEOs, Vice Presidents, General Counsel, Engineers, make travel arrangements, prep/mail CPR instructor cards, admit emergency patients, forward charts and diagnostic test results, complete/mail loan extensions, authorization/admissions, manage/maintain offices, assist bankruptcies, worked Profit and Loss depts./auditing, assist rent payments/balances and work orders for property maintenance, send applicant for drug test/screenings, background checks, fingerprinting, process unemployment claims, and rent relief application assist.

Office Team/RHI

Action Housing 3/2022 – 9/2022

*Emergency Rent Relief Agent-helped customers w/emergency rent assistance, inbound/outbound calls to fix covid-19 relief emergency applications,

worked to audit the applications, once program ended and making sure all application info was legitimate, not fraudulent to pass for funding payout.

Allegis/Centene Corp 11/2021 – 2/2022

*Accountant/Entry Level-answer inbound calls, assist brokers and clients w/medical ins. coverage

Protiviti Gov’t Svcs/MI UI- 8/2020 – 11/2021

*Customer Service Rep-answer inbound calls, assist claimant w/claims, problems on/with acct. document each conversation (data entry), resolve issues when claimant has made error in certification, refer claimant to overpayment dept. (if have negative balance), assist w/maintenance to keep acct current.

AWK Engineering Consulting Firm (ended due to Covid-19) 1/2019 – 3/2020

*Engineering Admin. Assist-Answer phone, assist with payroll, timesheets, create binders for engineer mtgs, create/maintain in/out office sheet, schedule travel/car print itinerary overnight binders, mail drop end of each day, maintain company phone list, call IT support for phone/computers problems, organize/maintain invoices

A Second Chance, Inc. (via Office Team/RHI) 7/2016 – 3/2020

*Admin. Assist-Answer phone, customer service, data entry, finger printing, transportation scheduling, office organizing, invoicing, any another duties as needed, per assignment, update company phone list, organize/maintain filing for HR and Finance Depts., order lunch for mtgs., organize/file timesheets and invoices, mail, etc.

Caterpillar Inc. (via Aerotek) 3/2015 – 6/2016

*Engineering Admin. Assist-Order office supplies, reconcile monthly PCard, HR assist, UPS overnight packages, lunch orders, answer phones, coordinate office maintenance, order postal supplies, order new employee ID badges and name tags, mail, etc.

Job Corps of Pittsburgh 11/2013 – 2/2015

*Student Records Clerk-Documented student attendance, assist students with file documents, order supplies, new student and/or lost photo IDs, answer phones, handled all student ConnectCard situations for public transportation, student mentoring, mail, overnight packages, assist computer projects in other depts., etc.

Office Team/RHI

Bolttech Mannings

*Human Resource Assistant- 4/2005 – 10/2013

Answer phones, filed for Payroll dept., scheduled appointments for new applicant to interview, created new employee file folder, assist with drug/alcohol screenings, updated timesheet files, assist recruiters with applicant paperwork, overnight packages, mass mailings, etc.

Ajilon

*Olgetree & Deakins

Legal Administrative Assistant 4/2005 – 10/2013

Answer phones, mail, assist with meeting set-up, photocopy handouts, data entry, update phone directory, assist attorneys with clientele calls and/or paperwork as needed, after meeting clean-up, order office supplies, etc.

Office Team, Ajilon Professionals, Aerotek, KForce & Special Counsel Temp Services – Pittsburgh/Monroeville, PA

*Administrative Assistance Fields – Engineering, Legal, Human Resources, Medical

Work agency contract positions when business slow and/or during laid-offs … (See temp services below)

*Temp Services – Pittsburgh and Monroeville, PA

UPMC/Physicians, Children’s Institute, West Penn Hosp., EQT Resources, Pyramid Healthcare, LifeCare of Pgh., Community LIFE, YWCA/CCIS, Housing Authority City of Pgh., Family Resources, Golden Living, Cleveland Brothers/CAT Co., Transition Institute Services, Olgetree & Deakins, Bolttech Mannings, Bayer, Caterpillar Inc., A Second Chance, AUI3-Homestead, Michigan Unemployment-(remote during Covid-19), Action Housing-(remote during Covid-19), etc.

EDUCATION and TRAINING:

*Seamstress and Fashion Design Instructor – Create/design clothing via sewing/crochet (embroidery/embellish) and teach

*Seminars/Classes – Front desk Proficiency, How to be the best Admin. Assist, Teleph0ne Implements, Advanced 2007 MS Publisher, Word/WordPerfect, Basic Excel, PowerPoint, Access, Outlook/Lotus Notes, Internet, Novell/Elite Women’s Power Conf.

*Community College of Allegheny County – Computers and Registration training, MS Computer Instructor

*ICM School of Business – Medical Secretary/Word Processing studies

*Clearances – (33/34, 114 & 151), Oct/Nov 2008 to 2009

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