Time Delivery Center Supervisor
Resume:
Steven Patrick Boswell
Mechanicsburg, PA 17050
****.*****@*****.***
Profile
Critical decision maker
Supervisory experience
Extensive driver’s license center experience
Employment History
Driver’s License Center Supervisor
August 2021 - Present
Pennsylvania Department of Transportation, Enola, PA
Monitor personnel
Monitor customer flow patterns
Train personnel
Generate daily reports
Mediate customer escalations
Driver’s License Examiner
April 2012 – August 2021
Pennsylvania Department of Transportation, Harrisburg, PA
Verify required transportation documents
Interview customers
Answer customer inquiries
Administer knowledge and on road driving exams
Collect customer payment for transportation fees and services
Act as a team lead when the supervisor is not present
Commercial Vehicle Operator
March 2006 – April 2012
Vitran Logistics, Mechanicsburg, PA
Operated a commercial vehicle in accordance with Department of Transportation regulations
Provided on time delivery of freight
Interacted with and provided excellent service to customers
Commercial Vehicle Instructor
August 2010 – December 2010
Harrisburg Community College, Harrisburg, PA
Instructed students on how to operate a commercial vehicle
Helped students apply classroom knowledge towards on road vehicle operation
Filled out and filed student evaluations
Commercial Vehicle Operator
April 2008 – April 2009
Mail Carriers of America, Mechanicsburg, PA
Operated a commercial vehicle in accordance with Department of Transportation regulations
Delivered mail to bulk mail centers
Properly filed government documents
Education
Central Piedmont College, Charlotte, NC
Basic Law Enforcement Certificate
Additional Experience
Microsoft Office experience, customer service experience in a logistical and office setting, teaching experience related to commercial vehicle operation, experience working with state transportation regulations.
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