Customer Service Expert/Caregiver
Resume:
Jennifer Craig
Detailed oriented, Loyal, Determined, Passionate Team Player with great Leadership skills. Midwest City, OK 73130
*******************.**@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver/Personal Assistant/Companion
Tracy Hall - Midwest City, OK
November 2019 to Present
In my current position I assist my grandmother with everyday tasks such as dressing. Preparing her meals taking her doctor's appointment going grocery shopping keeping up with medications. Freelance Photographer
Dipped In Glitter Photography - Oklahoma City, OK
April 2011 to Present
I do freelance photography such as wedding, senior pictures, family pictures, action photos, birthday parties, music videos, promo pictures etc.
Deli Clerk
Harps Food Stores - Harrah, OK
September 2018 to March 2021
Worked the front counter serving customer, operated cash register, prepared product for sale, stock inventory, clean deli etc.
Heavy Equipment Operator
Craig Equipment LLC - Harrah, OK
April 2015 to October 2020
Operated heavy equipment such as bulldozer, skid loader, track hoe, backhoe, dump truck, log splitter, wood chipper, and front end loader.b
Caregiver/Personal Assistant
Debbie Stokes - Shawnee, OK
June 2006 to June 2009
Assisted Miss Debbie Stokes with everyday tasks such as preparing meals, grocery, shopping, house cleaning, bathing etc.
House Manager/Caregiver
Zachary House - Wichita, KS
February 2005 to June 2006
Manage a household with three to four residents with physical and mental disabilities. Assisted them with day-to-day tasks such as food preparation, laundry, disbursing medication etc. Customer Service Representative
ONE CALL CONCEPTS - Wichita, KS
February 2004 to February 2005
Answering inbound calls from contractors and individuals whom or needing to get their underground utility lines marked I would create a ticket and that ticket would be communicated to the local underground utility marking companies.
Customer Service Representative
Royal Carribean Cruise Line - Wichita, KS
January 2004
Answer inbound calls assisted customers with booking reservations relaying itineraries assisting them with what items they could pack.
• Managed customer accounts
• Conducted customer service surveys
• Handled reservations
• Resolved customer issues
• Worked in the inbound call center
Education
Associate in Arts (AA) in Photography
Seminole State College - Seminole, OK
August 2007 to January 2009
HSD in General Studies
Justice A.W. Seeworth Academy - Oklahoma City, OK
September 1999 to May 2000
GED in General Studies
Guthrie Job Corps - Guthrie, OK
August 1998 to April 1999
Trade School in Business Office Technology
Guthrie Job Corps - Guthrie, OK
August 1998 to April 1999
Skills
• Backhoe Operation
• Dementia Care
• Heavy Equipment Operation
• Loader Operation
• Personal Assistant Experience
• Residential Cleaning
• Senior Care
• Certified Administrative Assistant
• Caregiving
• Laundry
• Alzheimer's Care
• Medication Administration
• Food Preparation
• Load & Unload
• Memory Care
• Customer service (10+ years)
• Certified Administrative Assistant (10+ years)
• Patient Care
• Home Care
• Developmental Disabilities Experience
• HIPAA
• Hoyer Lift
• Office Management
• Hospice Care
• Computer Operation
• Photography
• Windows
Languages
• English - Fluent
Awards
Validictorian
May 2000
Certifications and Licenses
Certified Administrative Assistant
April 1999 to Present
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