Administrative Office Assistant

PHILIP WESLEY WILKERSON 706-***-**** *************@*****.***

EDUCATION

Strayer University One Semester – Studying for BAS in I.T. Cyber Security

Tennessee Temple University Computers & Basic Christian Studies

Currently Enrolled: Institute of Medical & Business Careers

-Medical Insurance Billing and Coding Specialist

PROFESSIONAL EXPERIENCE

MedNow Urgent Care

From 06/2020 – 05/2021

Registration / Coder

Responsibilities:

Fluent with ICD-9/10, CPT, HCPCS coding and modifiers.. Managed front desk new patient registration, insurance verification, monitored phone systems, patient scheduling, fixed claims missing coding or modifiers based on patient charts, entered and submitted medical insurance claims in accordance w/ Athena & Aprima medical softwares, & managed office janitorial & sanitation schedules.

1 Key Realty

From 05/2019 – 02/2020 Administrative Office Assistant

Responsibilities: Assisted Maintenance Manager & Owner with daily tasks; managed 800 rental properties, took tenant maintenance requests, converted them into work orders in Buildium property management software which I would then create the daily work flow for my 9 maintenance workers every day, coordinated w/ maintenance team to resolve tenant concerns, scheduled & organized company conferences & business meetings through multiple platforms (i.e. phone calls, text messages, Keep & Share, etc.), supervised quality control over inventory of tools, materials, & equipment (i.e. paints, bucket lifts, etc.), managed completion of maintenance projects, coordinated & managed 3rd party subcontractors, assessed monthly expense reports for credit card purchases, created customer invoices, organized all tenant contact information, as well as ongoing maintenance requests, prepared subcontractor files for Worker’s Comp audits, implemented software changes, and resolved any I.T. requests (i.e. software downloads, printer connection issues, etc.).

Eserparate Search Engine Marketing

From 01/2015 – 02/2017

Administrative Marketing Assistant

Duties: Assisted Owner w/ IT requests, created marketing content, resolved office equipment & IT requests (i.e. fax machines, printers, phone systems, etc.), organized customer information, created & managed various spreadsheets, word processing, database management, implemented telemarketing procedures for customer intake, managed & supervised company meetings, managed logistics & organization of customer information, managed reporting of clerical responsibilities for office staff, scheduled appointments, managed & completed projects, & responsible for new hire training & orientation.

Goodwill

Currently Employed

Cash Register & Clothing Dept.

SKILLS

Professional: Microsoft Office (Word, Excel, Powerpoint, etc.), Engineered Ascent, IFTTT Semantic Mastery, Keep & Share, DocuSign, & OSHA-certified

Personal: Youth Minister at Macedonia Baptist Church

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