Customer Service Handler

Isis Trent

Phone: 804-***-**** Email: mariatrent7@gmaileom

‘Objective: To workin @ professional environment that encourages personal growth; where I ean learn

new skills and apply my current skills of Medieal Administrative Assistance and Customer Service,

WORK HISTORY

Teleperformance 2017-2019

Customer se

ice rep

‘Obtains client information by answering telephone calls; imerviewing cle

Informs clients by explaining procedures; answering questions; providing information, Maintains

‘communication equipment by reporting problems

fying information

Ukrops Homestyle Foods LLC. 2016-2017

Packer food handler

Perform duties which combine preparing and packaging foods u

unicaled with supervisors regarding

proper safety precautions and

sanitary measures. Cleaned and stocked work area and comm

‘orders, and complaints

Alternative Adult Care LLC 2014-2016

PCA/Van Driver

Transport special clients, such asthe elderly and persons with disabilities, Complied with traffic

regulations to operate vehicles in a safe and courteous manner. Assisted passengers in boarding a

exiting

The Results Company 2011-2014

Interact with customers to provide information in response to inquiries about products and services and

tw handle and resolve complaints. Keep records of customer interactions and transactions

ind billing

details of inquiries, complaints, as well as actions taken. Resolve customers’ service a

‘complaints by performing activities such as exchanging equipment, refunding money, and adjusting

bills

CERTIFICATION AND EDUCATION

Courtland High School Fredericksburg, VA

Food Handler Training 2016

PCA Certification 2008,

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