RESUME
JOHN UNDERHILL
EMAIL: *********@*****.***
J.U. Investigations
Employed: March 1, 1996/April 2022
Position: Private Investigator/Owner/lic# 25420/juinvestigations.com
Licensed in Missouri #201********
Duties: Conduct private investigations that include surveillance, records search, interviewing, report writing, missing person investigations, and sexual harassment investigations. Defense work, insurance investigations, accident investigations and evidence collection. Background investigations, hotel liability cases, security protection, loss prevention, domestic investigations, asset investigations, Worker Comp. investigations. Metal theft wire and pipes, Health Department kitchen facilities, Conduct training for Loss Prevention. Conduct training for missing persons. Termination specialist third party. Conduct training on sexual harassment and workplace violence. Work with law enforcement agencies.
Note: No filing with BSIS or complaints from Clients.
The City of Laguna Woods Village/PCM
Address: 24351 El Toro Road, Laguna Woods, CA 92637
Phone: 949-***-****
Employed: September 2011 to July 2016
Position: Captain-Watch Commander
Duties: Follow policy and procedures of the department. Write evaluations on Supervisors assigned to the field. Respond to high profile cases. Supervise all Field Officers, Supervisors, Dispatchers and Gate Ambassadors over 200 security employees. Maintain a good relationship with local law enforcement. Make traffic stops for violations. Patrol for loss prevention. Attend staff meetings. Patrol residential area and buildings. Respond to personal injury calls for risk management. Complete reports, photos, etc. Respond to death investigations and conduct welfare checks. Attend traffic hearings in a supervisor capacity. Conduct internal investigations on employee complaints. Work with Human Resources, as needed. Complete and discuss employee evaluations with employees. Perform customer service tasks for residents. Call in emergency staff, Work as the Watch Commander. Assist and train all Security patrol/Supervisors when needed.
Note: No disciplinary action from the council while employed.
K-mart/Sears
Address: 3333 Beverly Rd. Hoffman Estates IL 60179
Phone: 847-***-****
Employed: June 2000-January 2005
Position: Loss Prevention Manager
Duties: Daily operations of Loss Prevention Department. Wrote, designed and produced policy and procedure manual. Work shifts at various locations according to job requirements and worker's abilities, skills and experience. Instrumental in new training. Observed workers in performance of duties to evaluate efficiency and to correct inefficient work practices. Trained and managed several loss prevention associates and achieved significant improvements in their productivity. Interviewed and hired workers to fill vacant positions. Trained store personnel in loss prevention. Demonstrated and explained methods of detecting and apprehending shoplifters. Monitor State laws concerning the arrest and detention to employees. Scheduled work hours, resolved conflicts, determined salaries. Conduct food area inspections and maintenance. Acted as undercover agent in retail stores to detect employee incompetence and dishonesty. Prepared detailed reports concerning matters investigated. Credit card and check fraud investigations. Tracking the operating budget for the department and PNL. Wicklander trained. Run safety meetings with Associates.
Note: No disciplinary action from the council while employed.
Ross Dress for less
Address: 5130 Hacienda Drive Dublin CA
Employed: May 2005-2007
Position: Loss Prevention District Manager 13 stores
Duties: Work shifts at various locations according to job requirements and worker's abilities, skills and experience. Instrumental in new training. Observed workers in performance of duties to evaluate efficiency and to correct inefficient work practices. Trained and managed several loss prevention associates and achieved significant improvements in their productivity. Interviewed and hired workers to fill vacant positions. Trained store personnel in loss prevention. Demonstrated and explained methods of detecting and apprehending shoplifters. Monitor State laws concerning the arrest and detention to employees. Scheduled work hours, resolved conflicts, determined salaries. Acted as undercover agent in retail stores to detect employee incompetence and dishonesty. Prepared detailed reports concerning matters investigated. Credit card and check fraud investigations. Tracking the operating budget for the department and PNL. Wicklander trained. Run safety meetings with Associates. Conduct inventory and sales percentages tracking.
Note: No disciplinary action from the council while employed
Pala Band of Mission Indians/Casino, Pala California
Address: 35008 Pala Temecula Rd. PMB 50 Pala CA.
Phone: 760-***-****
Employed: August 2007/May 2008
Position: Administrative Chief/Tribal Law Enforcement/Uniform/Armed
Duties: Chief in charge of the department. Hire new officers and dispatchers. Train new officers. Follow policy and procedures of department and re-train or discipline employees. Operate and manage department budget. Maintain and replace equipment, as needed. Attend staff meetings and Council Meetings. Recommend changes to the Council. Work with local law enforcement departments. Involved in the emergency management programs for Pala California. Involved in child intervention programs in schools. Manage fourteen officers, four dispatchers, one fish and game officer, and an Assistant Chief. Started program to transition department to local Police Department with a new budget, new vehicles, new uniforms, badges, patches, training and procedure manual.
Note: No disciplinary action from the council while employed for Pala
Wards Company
Address: 4200 Blue Ridge Kansas City, Missouri. 64133
Phone :816-***-****
Employed: May 1996-December 1999 (business closed)
Position: Loss Prevention and Safety Regional Manager (Midwest 122 stores)
Duties: Daily operations of Loss Prevention Department. Wrote, designed and produced policy and procedure manual. Work shifts at various locations according to job requirements and worker's abilities, skills and experience. Instrumental in new training. Observed workers in performance of duties to evaluate efficiency and to correct inefficient work practices. Trained and managed 11 loss prevention managers, 4 district managers, and achieved significant improvements in their productivity. Interviewed and hired workers to fill vacant positions. Trained management in loss prevention. Demonstrated and explained methods of detecting and apprehending shoplifters. Monitor State laws concerning arrest and detention to employees. Scheduled work hours, resolved conflicts, determined salaries. Private investigation in order to obtain information. Acted as undercover agent in retail stores to detect employee incompetence and dishonesty. Prepared detailed reports concerning matters investigated. Credit card and check fraud investigations. Tracking the operating budget for the department. Wicklander trained. Run staff meeting with V P's
Note: Promoted in short time, no disciplinary action while employed.
Pismo Beach Police Department
Address: 1000 Street, Pismo Beach, California 93449
Phone: 805-***-****
Employed: 1992-November 1996
Position: Police Officer/Narcotics Detective/Retired PERS.
Duties: Enforce laws/foot/bike/ATV/vehicle. First officer to start Narcotics Unit
as a detective. Case preparation involving surveillance, informants, undercover work, search warrants, evidence collection. Teach classes for the department. CSI
Note: No disciplinary action while employed.
Colton Police Department
Address: 650 N. La Cadena, Colton, California 92324
Phone: 714-***-****
Employed: 1983 - July 1992 Lateral transfer
Positions: Detective/Corporal/Training Corporal/Police Officer
Duties: Property crimes investigator, arson investigations, homicide investigations, and forgery cases, Metal theft utilities, complete search warrants. Field training officer, assistant range master, acting watch commander, patrol officer, S.W.A.T. assistant team leader, defensive tactics instructor, gang officer, MET supervisor, Police I.D. officer, planning and training manager, background investigator, dispatcher supervisor, motor/traffic supervisor. Teach and conduct training at Police Academy. Conduct classes on crime prevention/burglary/theft/rape/robbery/homicide. Train the Reserves, Train In defensive tactic.
Note: No disciplinary action while employed. Only one to receive the below listed awards.
AWARDS
1. Police Officer of the Year - City of Colton 1990 and 1991
2. Police Officer of the Year - V.F.W. 1987, 1988, and 1991
3. Medal of Distinction 1991
4. Valor - American Legion 1991
5. Retail Award for low worker comp. numbers for the company.
7. Award for teaching a Missing Person Investigations class for Investigators (CALI), 2010.
8. Locksmith licensed BSIS LCO 6282. 2016.
“One of the highest decorated Police Officers in California”
References: Upon request