Project Manager Scrum Master
Resume:
SEAN C. DOOLEY
***** ********* *****, ****** ******, Florida 34787
*********@*******.***
Vaccinated for COVID 19
OBJECTIVE
Am a commercially aware and highly successful leader with a proven track record in driving business forward while delivering high standards. Have consistently demonstrated improving efficiency and maximizing profits while minimizing costs. Adaptability, excellence, and intelligence describe me in three words. Am currently seeking an organization that is looking for a tenacious, driven, and suitable leader with a stable organization.
EDUCATION
ROLLINS COLLEGE, Winter Park, Florida
· Bachelor’s Degree, Organizational Communication, Dean’s List
Lambda Pi Eta, Member of Communication Honor Society from Rollins College
RUTGERS UNIVERSITY, New Brunswick, New Jersey
Master’s Degree, Business Administration
DUKE UNIVERSITY, Durham, North Carolina
Professional Certificate, Supply Chain Management
Professional Certificate, Sustainable Management
UNIVERSITY OF TEXAS, Austin, Texas
Graduate Certificate, Project Management
Graduate Certificate, Leadership
Graduate Certificate, Business Management
SIX SIGMA GLOBAL INSTITUTE, Boston, Massachusetts
Professional Certificate, Scrum Master
Professional Certificate, Lean Six Sigma Green Belt
Professional Certificate, Data Analytics
UNIVERSITY OF GEORGIA, Athens, Georgia
Executive Certificate, Entrepreneurship
UNIVERSITY OF THE PACIFIC, Stockton, California
Executive Certificate, Human Resources Management
TEMPLE UNIVERSITY, Philadelphia, Pennsylvania
Executive Certificate, Business Coaching
UNIVERSITY OF MASSACHUSETTS, Boston, Massachusetts
Executive Certificate, Project Risk Management
UDEMY INSTITUTE, San Francisco, California
Certificate, Business Intelligence Analyst, Python for Data Science and Machine Learning, Salesforce Administration, Database Administration, Microsoft 365 Bundle
INSTITUTE OF INSPECTION, CLEANING, & RESTORATION, Las Vegas, NV
Master, Designation
EDUCATION CONTINUED (CERTIFICATES AND LICENSES)
License 215- Health, Life and Annuities
License 256- Legal Expense
License 440- Customer Insurance Representative
License 620- All Lines Adjuster
EPA Certification- Lead Renovation, Repair, and Painting
Institute of Inspection, Cleaning and Restoration Certifications-
WRT- Water Damage Restoration ASD- Applied Structural Drying AMRT- Applied Microbial Remediation FSRT- Fire and Smoke Restoration CCT- Carpet Cleaning OCT- Odor Control UFT- Upholstery and Fabric HST- Health and Safety CRT- Color Repair TCST- Trauma and Crime Scene
Mortgage Field Service Inspector Certification- Mortgage Field Service
Notary Certification- Florida Public Notary
HAZWOPER Certification- 40 Hours
OSHA 10 Certification- Construction
OSHA 30 Certification- General Industry
OSHA Certifications- Incident Investigation, Industrial Hygiene, Job Hazard Analysis, Respiratory Protection
American Red Cross- CPR/AED/First Aid
Brown University Course Certification- Engineering and Design
Harvard University Course Certification- Architecture Imagination
SDIBuild, Sanford, FL 2021-2022
Project Manager and Estimator
As a project manager and estimator my accounts were Caliber Collision. I decided to leave because of a toxic environment. I always ran my jobs on time and used BlueBeam and Xactimate as my CAD programs. Guest service, leadership, estimating, organization, rapport, negotiating, construction, demolition, time management, punctual, profit and loss, people skills, communication, strategies, analytics, remodel, development, portal knowledge, operations.
Four Seventy Claims Management, Winter Garden, FL 2017-2021
Field Claims Adjuster
Was initially hired to adjust claims in Houston for Harvey. Came home to Irma, and also adjusted claims. Was told if I got my Florida license I did well enough in Harvey and Irma that they’d keep me as a day claims field adjuster. Guest service, field agent, leadership, continuing education, estimating, Xactimate certified, restoration, mitigation, rebuilds, DASH, organization, rapport, time management, punctual, 440 and 620 licenses for industry, IICRC certifications, other certifications, administration, profit and loss, operations, negotiating, residential, commercial, reconstruction, commission, portal knowledge, development, analytics, scheduling, follow-up, under 48-hour response, car allowance, people skills, strategies, and communication.
Emergency Water Removal, Winter Garden, Florida 2015-2017
General Manager
Hired as general manager and located a warehouse to open from the ground up as a restoration company in Florida. As a result of the excellent outcome of almost 3 years of operating, this location was sold for a profit to the ex-owner. 8 weeks of original training, guest service, negotiating, sales, restoration, mitigation, rebuilds, people skills, Xactimate certified, IICRC, project manager, operations, reconstruction, multiple certifications for industry, continuing education, trainer, follow-up, estimating, administration, profit and loss, budgeting, management of staff, management of vehicles, 24/7 response, punctual, leadership, organization, assigned duties, development, time management, management of equipment, rapport, analytics, scheduling, interviewing, hiring, human resources, write-ups, evaluations/reviews, logistics, field management, conducted meetings, maintenance, commission, car allowance, accounts receivable, and tiered bonuses for reaching goals by owner.
TigerDirect, Orlando, Florida 2014-2015
Sales Manager
TigerDirect decided to close all stores and keep only its online presence of being a top 20
online retailer. Guest service, logistics, sales, troubleshot computers, profit and loss,
human resources, leadership, write-ups, evaluations/reviews, management of staff,
strategies, conducted meetings, organization, quality control, assigned duties, operations,
development, met quotas, hiring, interviewing, trainer, cash management, SAP, POS,
analytics, people skills, presentation, rapport, negotiating, and made bonuses monthly.
OfficeMax, Orlando, Florida 2012-2013
Assistant General Manager
Bonused two separate stores (one in Leesburg and one off Bumby Avenue) that had not bonused in several years. Was top individual seller of services in region. Office Depot bought OfficeMax, initially worked for OfficeMax for World Ethics Award in 2012, guest service, logistics, sales, profit and loss, multi-million revenue, human resources, leadership, write-ups, evaluations/reviews, hiring, interviewing, management of staff, strategies, organization, conducted meetings, trainer, negotiating, quality control, assigned duties, operations, development, met quotas, analytics, people skills, SAP, presentation, POS, cash management, schedule of employees, rapport, troubleshot computers, and made bonuses quarterly.
The Internet Company, Orlando, Florida 2010-2012
Manager
Responsible for controlling sales numbers throughout the US market for online schools and trade schools. Initiated project marketing plans, increased programs, sales strategies, increased numbers, statistics, analytics, operations, Salesforce, management of staff, guest service, negotiating, profit and loss, rapport, hiring, interviewing, phone etiquette, conducted meetings, people skills, assigned duties, leadership, development, trainer, evaluations/reviews, write-ups, met quotas, sales, and organization.
PetSmart, Winter Garden, Florida 2007-2010
Assistant Store Manager
Hired as manager for store Grand Opening. Manager of the “GetSmart” store (training store for new managers) for state of Florida. Contributed to store location being in the top 5% best store operations three years straight. Earned bonuses every quarter, guest service, logistics, sales, profit and loss, human resources, leadership, write-ups, evaluations/reviews, rapport, management of staff, SAP, cash management, POS, organization, conducted meetings, multi-million revenue, hiring, interviewing, strategies, quality control, assigned duties, operations, trainer, development, met quotas, people skills, presentation, sold services, analytics, and made schedules.
Target, Kissimmee, Florida 2004-2007
Manager
Successfully balanced work and college. Managed multi-millions in revenue per year. Opened this Super Target and was a part of the mass hiring management team responsible for on-boarding new associates for the opening. Guest service, logistics, sales, profit and loss, human resources, leadership, write-ups, evaluations/reviews, management of staff, strategies, hiring, interviewing, trainer, rapport, conducted meetings, organization, quality control, assigned duties, operations, development, met quotas, cash management, POS, SAP, analytics, people skills, presentation, and made bonuses yearly.
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