Customer Service Data Entry
Resume:
Raymond Majewski
Sussex, NJ *****
***********@**.***
To join a team where I would be able to showcase my productivity, positivity, and passion for efficiency while collaborating in a team environment to drive the company to next level success. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Dispatcher/Customer Service
Lightning Express Delivery Service, Inc. - Gardiner, NY October 2022 to Present
Creating efficient routing and scheduling for all pickups and deliveries to the tri-state area and beyond.
• Scheduling and routing of 60+ pickups and deliveries daily for 9 drivers.
• Intake and direct-response of 100+ phone calls and e-mails daily.
• Data Entry and Filing of all billing, scheduling, and payment information.
• Proficient use of Samsara and Crown scheduling programs.
• Daily interactions with TQL, FTL, UPS, FEDEX, and other carriers. Dispatcher/Customer Service
TopLab LLC - Millburn, NJ
February 2022 to September 2022
Providing efficient and thorough service for our clients who need testing for Blood, Covid, Urine, and Biopsy
Scheduling of technicians for Covid and Blood testing at homes, businesses, and schools. Responsible for leading a team of 25 workers
• Handling of 50+ Daily Phone Calls and E-mails
• Shipping, receiving and stocking of daily supplies and items
• Coordinating with drivers for all logistical information, paperwork and certifications
• Maintaining daily outbound/inbound freight log
• Ordering of all office supplies and Safety PPE
• Creation of daily spread sheets for Daily Inventory / Business
• Conducting monthly electric panel and fire safety examinations
• Maintaining an OSHA and AHA compliant business
• Performing physical stock checks for sales and outside providers Parts Specialist
Truck Pro - Teterboro, NJ
November 2020 to May 2021
Providing affordable truck parts and service to keep the customers business running smoothly. Responsible for 70+ interactions daily through phone, e-mail, and in-person sales.
• Troubleshooting and networking to locate the correct part
• Scheduling and logistics of deliveries and service calls Customer Service Sales
Brown’s Mack Trucking; - Bloomsbury, NJ
August 2019 to February 2020
Providing support, trouble-shooting, and cost-effective parts for a wide-variety of trucks
• Building rapport with clients and companies through Phone, Email, and In- Person
• Daily Inventory Count and Purchasing to ensure popular items are on-hand
• Daily interactions with UPS, FedEx, USPS, Loading/Unloading w/ Forklift
• Creating daily logistic routes for the most efficient outcome for deliveries Customer Service Representative in Call Center
Bed Bath & Beyond - Totowa, NJ
February 2006 to July 2007
Providing top-notch customer service and problem-solving for Bridal Registry and everyday purchases.
• Intake of 80+ phone calls, and 50+ E-mails daily.
• Proficient use of AS400 and Crown programs for order and interaction records.
• Daily interactions with FTL, UPS, FEDEX, and the Post Office. Education
Certification
Bergen Community College
2008
Skills
• Skills
• Detail oriented, Comfortable leading a team, Proficiency in Microsoft Word,
• PowerPoint, and Excel, Professional & Warm demeanor, Comfortable in a fast paced Environment.
• Procurement
• Shipping & Receiving
• Logistics
• Purchasing
• Forklift
• Accounts Receivable
• Freight Experience
• Bookkeeping
• Load & Unload
• Computer Networking
• Management
• Materials Handling
• Supply Chain
• Pallet Jack
• Quality Assurance
• SAP
Certifications and Licenses
Forklift Certification - Reach, Sitting, and Standing Style Forklifts.
Contact this candidate