Customer Care Service Advisor-Customer Care Liaison
Resume:
LEIGH CHRIS PAUL
*****.************@*****.***
Matriculated 1998 Married Code 08 Chatsworth
Experience
Auto Pedigree KZN Recon Centre
Service Advisor/Customer Care Liason Officer
Retrenched
Creating and processing of job cards
Invoicing of job cards
De-fleeting cars
Billing
final inspection check
Final quality check
Booking in vehicles
Upselling of products
Daily petty cash
Pricing claims and quotes
Payment claims
Ordering of parts
Monitored incoming parts needed for repairs
Executed additional repairs required by client
Attended to all customers technical enquiries and compalints via telephone or email Directly liaised with clients through service and repairs to help resolve customer issues Processing of debtors for payments
Processing of creditors for payments
Daily recon invoicing
Customer care service
Warranty and service plans queries
Processing of invoices
Processing of job cards
Costing
Processing of debtors and creditors payments
Time management
Queries on parts
Follow up calls
Software - Kerridge/Automate
KZN Recon Centre Richards Bay
Service Advisor /Customer Care Liaison
Transfer to Durban
Creating and processing of job cards
Invoicing
Costing
Daily petty cash
Warranty and service plan queries
General office duties
2017
2017
2017
2017
2017
2017
2017
2014
2010
Processing of debtors for payments
Processing creditors for payments
Follow up on break downs and parts
Ordering of parts
Monitored incoming parts needed for repairs
Directly liaising with clients for service and repairs to help resolve customer issues Processing of debit and credit orders
Attending to claims and queries
Processing of payments
Final inspection check
Final quality check
Booking in vehicles
Daily recon invoicing
Daily petty cash
Upselling of products
Maintaining strong relations
De-fleeting of vehicles
Software - Kerridge
Education
Cyber.com
Pastel accounting
Completed
Cyber.com
Accounting
Completed
Cyber.com
Book keeping fundamentals
Completed
Cyber.com
Advanced Microsoft computer
Completed
Cyber.com
Secretarial and business management
Completed
Cyber.com
Introduction to computers
Completed
Cyber com
Office management
Completed
Ken mills and associates
Telephone etiquette
Completed
Honda
Customer Care Training
Completed
Skills
Communication Problem solving Time management Team work Active listening Leadership
Contact this candidate