Customer Service Certified Nurse
Resume:
April Chance - House
Texarkana, TX *5503
CAREER OBJECTIVE
Seeking a secure position that will be rewarding and provide opportunities for advancement.
EDUCATION
Texarkana Arkansas Nursing Academy
Completed CNA training program
Received certificate May 07, 2013
Texarkana College, Texarkana, Texas
Successfully completed EMT 1 Basic, certification received February 2012 Completed 100 hours of in-hospital clinical
Texarkana College, Texarkana, Texas
Received Office Careers Vocational Certificate in February 2011 Hooks High, Hooks, Texas
Graduated with Honors, May 2005
SKILLS AND ABILITIES
Application Software: Microsoft Office 2003 thru 2013.
Keyboarding: Keyboard at approximately 59 words per minute accurately / 10-key experienced.
Communications: Excellent customer service skills, multi-line telephone communication and etiquette, written communication, experience with fax and copy machines. Also experienced with the speech impaired.
Certifications: Certified Nurse Aid in Texas and Arkansas, BCLS and CPR certified with American Heart Association and Texas EMT Certification.
Inventory Management: Extensive experience with inventory management, cycle counts, ordering, packaging and shipping / receiving.
EMPLOYMENT
Elara Caring - Supervisor
• care and coordination of over 200 clients and their caregivers
•Implemented Physicians care plans and assisted family’s in understanding their rights and choices.
•weekly reports sent to superior and also insurance/ state
• caregivers provided for those clients without. On call
• preformed routine home visits, inspections, trained staff and care givers on proper Elara procedures and policies, training etc.
•made life a little more manageable after a hospital stay / rehab. All of Bowie County
Private In-home Caretaker
• Provide total care with dignity, respect and patience for those in their final days
• All activities of daily living performed and documented daily
• Twenty four (24) hour care provided / in home and on call
• Maintain strict 4 hour feeding and medication schedule via PEG tube Temple Memorial
• Assisted in all activities of daily living
• Provided clean safe environment for patients
• Prepared all meals and medications
• Offered total care and companionship
Assured and Associates Home Health
• Repositioned and turned patient every two (2) hours with help of lifts
• Measured intake and output / via catheter and colostomy
• Administered medications through (PICC) line and meals by tube
• Followed strict Infection control procedures daily
• Routine maintenance on electric chairs, lifts and oxygen machines executed weekly
Home Helpers
• Responsible for multiple clients each day
• Assisted with bath / beauty care / ADL's
• Maintained routine dietary plan
• Scheduled appointments / provided safe transportation Certified Nurse Aid, EMT
BCLS, ACLS and CPR Certified.
REFERENCES: AVAILABLE UPON REQUEST
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