Office Manager Insurance Agent

JESUS NORIEGA

E-MAIL: NORIEGAJAY **@ GMAIL . COM

PHONE NUMBER: 714-***-****

OBJECTIVE

To obtain a position in sales utilizing my experience in leadership and communication skills with the intention to succeed in all areas. EXPERIENCE

January 2021- December 2021

Remote Insurance Agent

● Answer phone calls from Live leads and closing 30% average

● Engaged with customers and properly handled requests through responsiveness, service, and follow-up

● Exceeding Sales and YOY growth each month

July 2016-November 2020 Freeway Insurance Santa Ana, CA Office Manager /DM Assistant

Effectively trained new employees on duties and tasks

Engaged with customers and properly handled requests through responsiveness, service, and follow-up

Helped build a comfortable environment throughout the workplace and problem solved effectively

Worked with other strong leaders to increase growth of company

Managed different store events to ensure employee and customer needs were met

Exceeding Sales and YOY growth each month

September 2013-July 2016 Farmers Insurance Anaheim Hills, CA Insurance Agency Owner

Effectively trained new employees on duties and tasks

Engaged with customers and properly handled requests through responsiveness, service, and follow-up

Helped build a comfortable environment throughout the workplace and problem solved effectively

Worked with other strong leaders to increase growth of company

Managed different store events to ensure employee and customer needs were met

Marketing door to door, Social Media, Cold Calling EDUCATION

2010 Highschool Diploma

SKILLS MANAGEMENT - LEADERSHIP

COMMUNICATION - PROBLEM SOLVING

TEAMWORK - PROJECT MANAGEMENT

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