Scrum Master

SODIQ DAVIES Scrum Master

SERVANT LEADER c: +447*********

e: ***********@*****.***

profile

With a little over 8 years of experience in bringing people together, supporting teams, and with a sharp eye for details, I have been able to establish environments where Agile values and principles are lived out by the team. I have matured over the years as an agile practitioner with experience on agile teams (new or matured) with strengths such as serving, coaching, mentoring, cultivating others, connecting people and ideas together, communicating, organizing, planning, facilitating, and problem-solving. I am continuously helping organizations progress in their Agile maturity from its infancy to creating more self-organizing pro-active teams that are able to deliver working solutions in the most efficient way possible. I have worked closely with Product Owners to understand key business benefit cases and have experience communicating with stakeholders at all levels I help teams to imbed a culture of continuous improvement in their everyday activities. skills

Servant Leadership Encourages ownership Empathetic

Facilitator Tactful Attitude of Empowerment

Conflict navigator Nurturing & Supportive Jira, Confluence

Mentor, coaches and

teaches

Backpack full of

retrospective techniques

Agile Evangelist

Influential

education

BEng (Hons) Computer Engineering, University of Portsmouth certificate

Certified Scrum Master, CSM, Scrum Alliance Professional Scrum with Kanban, PSK, Scrum Org frameworks

Waterfall, Kanban, Scrum, SAFe, Nexus, Lean, and XP Tools: Python, React Native, Miro, Outlook, MS Teams, Jira, Azure DevOps and Confluence. Interests: sports, volunteering, exercise, reading, and video editing. professional experience

SUPERSCRIPT SCRUM MASTER FEB 2019 to present

• Closely monitored risks, dependencies, and constraints to offer timely resolutions for minimized project impact.

• Mentors and coaches teams to embrace and adopt SAFe core values, and apply principles and practices.

• Constantly helps teams to manage interpersonal conflicts, challenges, and opportunities for growth.

• Work closely with the Product Owner in their effort to manage product backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

• Assists the team in preparation for ART activities, including PI planning, System Demos, and the Inspect and Adapt.

• Guides the teams in establishing normalized estimates and helps them understand how to estimate features and capabilities.

• Being able to anticipate potential conflicts within the team and preventing any negativity on team morale or sprint objectives by having a causal friendly discussion using open questions techniques

• Mostly act as the team facilitator supporting and continuously engaging in challenging the old ways of working to improve performance in the areas of collaboration, delivery, quality, predictability, workflow, and velocity

• Supported the Agile office to deliver agile training (SCRUM) to newly formed teams to ease their transition through the four phases and coaching on agile principles and roles.

• Introduced BDD and coached them on the implementation with the aid of short seminars and sharing material information with the team. We agreed to track progress via our quarterly squad health retrospective.

• Coached, and mentored Scrum Teams and POs on How to focus on Sprint Goals and effectively deliver high value every sprint by meeting the commitments, Definition of Done, and with zero defects.

• Upon the team’s decision, out-of-team-control situations may be escalated to management where necessary, but only after internal team processes have failed to resolve the issue.

• Supported the product owner with relevant metrics to help articulate progress shared with both internal and external stakeholders which enabled predictability

• Recommend improvements and assist in changes to best practices.

• Ensure that the Scrum team is empowered yet has solid processes and excellent discipline.

• Working closely with Product Directors to ensure Project is in scope and manage project- allocated funds.

• Coached waterfall team through an Agile transformation using the Scrum framework. BARCLAYS BANKING GROUP SCRUM MASTER JUL 2016 to FEB 2019

• Proactively anticipates project risks at the team’s level and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised.

• Continuously guiding teams to continuously release high-quality software on time, while reducing waste by thinking Agile lean.

• Worked within the scrum of scrums with Senior Scrum Masters and the agile coach to escalate problems and to gain understanding through examples from the other scrum masters

• Facilitated scrum events with the teams

• Used a consultative approach with questioning trying to get to the root of issues with open questions to allow the teams to dissect their answers and reflect on them.

• Promoting XP practices such as pair programming, peer review, and TDD to the teams and ensuring knowledge is not restricted to an individual member of the development team.

• Removing impediments to development teams’ progress via proactive management of issues and risks.

• Communicates progress with management and stakeholders whilst monitoring their interaction with the team to ensure they are helpful and not disruptive.

• Protect the team from uncontrolled expansion of work or out-of-control scope.

• Teaches problem-solving techniques and helps the team become better problem-solvers for themselves. I imply the use of open questioning and the power of silence techniques to allow the team member(s) to think/reflect on what has been said giving them the opportunity to suggest ways of improving themselves whilst I facilitate their decision.

• Promoted and increased awareness of Agile enacted across the teams and wider organization supporting the agile team in running tailored seminars/workshops to foster this.

• Successfully transitioned newly formed teams through their transition from waterfall to agility. Helped them drive an empirical approach, establish better ways of working, and led them through their team formation stages.

CITYFIBRE SCRUM MASTER JUN 2014 to JUL 2016

As Scrum Master

• Empowered teams to self-organize and facilitate decision-making during sprint planning sessions ensuring the commitments made are appropriate and uphold scrum principles.

• Coached, mentored, and ensured teams met their definition of done.

• Monitored team project delivery on commitments with the use of Azure DevOps widgets and other visual methods.

• Collaborated with the Product Owner to understand the business priorities in upcoming sprints.

• Helped the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people’s problems to management where necessary, but only when internal team processes have failed to resolve the issue; help individuals and teams through personnel changes.

• Coach and mentor the development team on adopting Agile principles, quality deliverables, and self-organization.

• Focused on developing a trusted and collaborative team environment where problems can be raised without fear of blame or being judged without a complete focus on problem resolution (psychological safety).

• Recommend and implement the use of Agile metrics to provide feedback and monitor trends on productivity, quality, predictability, and value of Agile activities.

• Managed remote teams using Microsoft Teams for communication

• Coordinates inter-team cooperation and helps the team operate well on the train. Facilitates Nexus Daily Scrum meetings for representatives of multiple teams working to deliver the same product to discuss dependencies issues and increment integration issues.

• Encouraged cross-training/knowledge sharing and support among team members through design sessions, pair programming, and code review to increase the spirit of cross-functionality.

• Facilitated Community of Practice (COP) to assist Scrum Masters to learn from each other.

• Worked with management and agile office to continually identify and remove Organization impediments to Agile transformation.

• Collaborated with other scrum masters to help drive culture and organizational change.

• Removing impediments to development teams’ progress via proactive management of issues and risks.

CITYFIBRE SOFTWARE SUPPORT ENGINEER SEP 2013 to JUN 2014

• Carried out scheduled maintenance activities on live customer platforms, including system health checks, vulnerability patch updates, and full product upgrades.

• Assisted the delivery teams to build and deploy new customer solutions based on low design.

• Provided 1st, and 2nd line support desk services – taking customer calls, gathering all relevant information, qualifying and logging issues within CityFibre’s ticketing system.

• Updated the ticket management system – ensure all customer issues are appropriately updated and tracked through to conclusion within each customer contracted SLA.

• Collecting logs for analysis, analyzing logs, and where appropriate referring customer issues.

• Adhering to all PCI Service Level Provider processes and procedures.

• Calibrating and cleaning testing equipment.

THRILLER SOFTWARE ENGINEER APR 2011 to SEP 2013

• Worked on PowerPMAC IDE automation manufacturing platform and saw to 100%+ customer satisfaction increase and a 35% merchant increase.

• Enhanced Agile principles, and reduced support queries by over 50% by developing an easy- to-autotune Feature that also automates updates.

• Led the test team in running and testing specifications in the early integration phase to mitigate and reduce operational risks.

• Boosted the client interface feedback positively by 35% in the first month via a redesign - Figma was used to collaborate with non-technical colleagues.

• Passively worked on creating an automated 3D printer using Machine Learning to create various industrial architectural models.

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