DIVYA RAO BHAMIDIPATI

Mobile +1-747-***-****

E-mail adtmnq@r.postjobfree.com

EMPLOYMENT SUMMARY

●Wipro Ltd. at Bangalore from September 2019 to September 2022.

●Rsam Technologies Private Ltd at Bangalore from March 2015 to September 2019.

●Wipro Technologies at Bangalore from April 2010 to March 2015.

PROFESSIONAL SUMMARY

●Technical Lead with over 12 years of exp. in GRC Consulting, Project Management and Quality Assurance. Certified Professional Scrum Master.

●Strong understanding of information security management principles, role-based access controls, distributed systems administration and recovery.

●Provide consulting and advisory services in IT security risks, governance and compliance.

●Implementation/Improvements of QA Methodologies and product development processes.

●Worked closely with the Development team, Business Analysts and QA team to ensure requirements and scope are clearly understood prior to a testing cycle being initiated.

●Worked closely with business users, operation stakeholders, and support staff to deliver high quality testing events that support and enable successful project deployment.

●Worked as Scrum Master and ensured the smooth execution of overall project activities for a successful release.

●Managed all sprint activities such as daily scrum, sprint planning, demo, retrospective etc.

●Full ownership of the test environment, timing of code upgrades/deployments and static data refreshes in-line with the support of overall testing efforts and planned testing schedule.

●Guiding the team to perform end to end testing with full understanding of the application and in alignment with testing timelines, budgetary and resourcing constraints.

●Defining the testing entry/exit criteria and contributing to the development of testing processes and KPIs.

●Lead and coordinate testing events to test and verify that the solutions and tools meet the requirements set out by Business stakeholders for successful project delivery.

●Source and manage the appropriate resources (people, tools, and environment) to successfully deliver high quality testing events.

●Communicate to project teams and senior management the EOD testing status including test start and expected end dates, RAG report, open environment issues and software defects, execution progress, project status, and risks.

●Performed Requirement Study and Analysis, Effort Estimation, Test Scenario and Test bed creation, Test case review, Test Case Execution, Defect tracking diligently.

●Responsible for Hiring, Performance evaluations and driving the team of security consultants.

SKILLS

●GRC tools: Rsam, Service Now, One Trust

●IT Governance and Risk Management, Vendor Risk Management, Policy Management

●Information Security Frameworks: ISO 27001, HIPAA, GDPR, PCI DSS

●Testing Methodologies: Waterfall, V-model, Agile, Incremental

●Testing Types: Black Box Testing, Functional Testing, End to End Testing, Integration Testing, Acceptance Testing, Accessibility Testing, Non-Functional Testing, API Testing

●Testing Methods: Manual Testing, Automation Testing, Integration Testing, System Testing, SIT, UAT, Smoke Testing, Sanity Testing, Regression Testing, Usability Testing, UI Testing, Browser Compatibility Testing

●Test Design Techniques: Equivalence Partitioning, Boundary Value Analysis, Error Guessing, Orthogonal Array, Decision Table, Exploratory Testing

●Test Management Tools: HP QC, HP ALM, Jira, Confluence, Zephyr

●Defect Tracking Tools: Bugzilla, IBM Rational ClearQuest, Microsoft Team Foundation Server

●Security Testing Tools: IBM AppScan, Fiddler, Burp Suite

●Automation Testing Tools: Selenium Web Driver

●API Testing Tools: Postman

●Web Server: IIS

●Management : Project Management, Resource Management, Invoicing, Scrum Master

●Well versed with testing the application on web, mobile and desktop.

●Well versed with GRC, Core banking, Security and Capital Markets domain.

●Experience in writing SQL basic and complex queries, UNIX commands.

●Well versed with build deployment, setting up of application instances and related DBs, batch execution.

PROJECT DETAILS

Project# 1

Alight-Rsam Implementation

Role

Technical Lead (Rsam Consultant)

Tools & Technology

Rsam platform, SQL Server, API integration, Excel file imports, Connectors, Postman, SSO, LDAP

Client

Alight (New Jersey, USA)

Description: Implementing solutions for a US based client such as Vendor Risk Management, Policy Exception and Management, Risk Register in the Rsam tool. Customizing the OOTB solutions as per the client’s requirements.

Team Size: 6

Responsibilities:

●Review and analyze the product requirement and design.

●Preparation of System Landscape by providing Hardware and Software specifications to customers.

●Part of Pre and Post-Installation and basic configuration of the platform by creating connectors.

●Hosting workshops for determining the access control rules, understanding the custom defined rules and workflow use cases.

●Develop recommendations for remediating risk and compliance gaps.

●Conduct document reviews and interviews against compliance requirements and best-practices.

●Proposing solution implementation, ensuring the quality and timely delivery of the product

●Responsible for validating the deliverables to make sure best practices are being followed in terms of process and configuration

●Prepare an effort estimation sheet, identify feasibility of the customer needs based on product design.

●Guide the team to implement solutions and to perform end-to end testing.

●Coordinate with business stakeholders, Client manager, developers in Scrum about daily status and discuss holdups and their resolutions.

●Reported defects in Jira, participated in triaging, conducting RCA and verification of defects.

●Debugging issues using logs, developer tools, SQL profiler etc.

●Performed import and migration of client’s historic data for different modules in the application.

●Preparing release notes for production patch/release.

●Verifying the scalability and performance of the platform.

●Maintain overall project schedule and ensure that all artifacts and sign-offs (FRS, LLD, HLD, ACL matrix report, Test cases report, Stakeholders sign off, Defect status report, EOD status) are saved for the audit.

●Acted as the central point of contact for all processes, responsibilities include checklist preparation and sign-off, facilitated EOD calls, articulate, understand, and track issues, and publish daily EOD test status.

Project# 2

Rsam Platform

Role

Senior QA Engineer

Tools & Technology

Manual testing, Mobile testing, Performance testing, Build deployment, Cross browser testing, Security testing, Fiddler, Burp suite, IBM AppScan, Visual Studio, SSRS, SQL Profiler, Connectors, Postman, IIS, Jira, Confluence, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014

Client

Galvanize (Rsam Technologies Pvt. Ltd.)

Description: RSAM product is an open framework technology which is capable of adapting to nearly any scope or methodology. It is used to achieve one’s assessment, tracking and compliance management goals. It is applied across many industries like IT, Operational and ERM.

Team Size: 70 (20 QA, 47 Dev, 3 PMs)

Responsibilities:

●Meeting with the software/product designers to determine quality assurance parameters.

●Oversee the activities of the quality assurance staff for software and product design

●Developing test strategies, drawing up test documents, identifying bugs, and reviewing QA reports

●Leading the QA team in designing QA test procedures.

●Overseeing and reviewing the QA artifacts.

●Implementing testing procedures and overseeing the QA process.

●Troubleshooting quality issues and modifying test procedures.

●Conducting analysis checks on product specifications.

●Ensuring the successful deployment of release into the market.

●Responding to requests from the design team and management.

●Prepare an effort estimation sheet, identify test scenarios based on product design and customer needs and ensure exhaustive test coverage.

●Review detailed functional, regression and end-to-end test scenarios in different testing phases.

●Executed one time scripts and performed smoke/sanity testing.

●Coordinate with Product managers, developers in Scrum about daily status and discuss holdups and their resolutions.

●Reviewing security fixes using fiddler, burp suite, IBM appscan tools.

●Preparing release notes for production patch/release.

Project# 3

Rsam Platform

Role

QA Engineer

Tools & Technology

Manual testing, Mobile testing, Performance testing, Build deployment, Cross browser testing, Security testing, SQL server, Fiddler, Burp suite, Postman, MS Visual Studio, SSRS, Multi-DB and Multi-OS testing

Client

Galvanize (Rsam Technologies Pvt. Ltd.)

Description: RSAM product is an open framework technology which is capable of adapting to nearly any scope or methodology. It is used to achieve one’s assessment, tracking and compliance management goals. It is applied across many industries like IT, Operational and ERM.

Team Size: 50 (12 QA, 35 Dev, 3 PMs)

Responsibilities:

●Analyse and clarify requirements with the customer.

●Write manual test cases and regression test scripts.

●Execute detailed functional, regression and end-to-end tests.

●Streamlining the tasks assigned to the team and setting up the test bed

●Report defects in QA system (developed on Rsam platform), participated in triaging and verification of defects.

●Debugging issues using logs, developer tools, SQL profiler etc.

●Process improvement/implementation across product

●Performed local build deployment, import and migration of different modules in the application.

●Creation of HTTP and HTTPS websites for testing purposes.

●Deployment of SSRS reporting service, crystal reports, DB and Web Scheduler service and setting up email notifications.

●Tested time zone and multilingual features across the platform.

●Testing both mobile applications and web applications.

Project# 4

Pathways

Role

Test Engineer

Tools & Technology

HP ALM, application developed on Java platform

Client

Walmart

Description: Pathways is the training portal developed for the associates working in the Walmart store. Application is about transition of training materials from a third party to the Walmart built in application.

Team Size: 4

Responsibilities:

●Gathering and analysing requirements from clients and providing KT to the offshore team.

●Task allocation to the team and guiding team members for successful completion of task.

●Preparing daily reports and metrics generation.

●Worked on Managed delivery model and preparing reports pertaining to individual performance, defect status, execution status etc.

●Effort estimation and review of test cases.

Project# 5

ICTR Web/ Mobile Application

Role

Test Engineer

Tools & Technology

HP ALM, Mobile application testing, Web application testing, Android and iOS testing, IBM Rational ClearQuest, V-model

Client

U.S.Bank

Description: US bank mobile application is developed as both native app and web app. The mobile application consists of different products such as Checking, Savings, Credit Cards, Investments & Wealth Management, and Loans & Lines of credit etc.

Team Size: 6

Responsibilities:

●Coordinate with the onsite team and offshore team on daily call and preparing test scenarios.

●Task allocation to the team and guiding team members for successful completion of task.

●Scenario execution in different devices such as iPhone, iPad, android tab, android phones.

●Performed UAT and Offshore defect analysis and also prepared Release Metrics.

●Effort estimation, Test Case Reviews and Test case Execution and setting up of Test Lab.

●Test management and updating results in the Quality Center.

●Issue Resolution and Status reporting to client.

Project# 6

WS Capacity

Role

Test Engineer

Tools & Technology

Desktop application testing, Mainframe, HP QC, Microsoft TFS, application developed on .net platform, Agile Methodology

Client

Charles Schwab

Description: SSEdge application is a desktop trading application where a user places different trading orders in the front end and then executes those orders using the mainframe. The application follows the trade life cycle and uses different instruments for helping the user to trade well.

Team Size: 20

Responsibilities:

●Performed Requirement analysis and prepared Traceability Matrix.

●Estimation, Scheduling and Review of projects/enhancements.

●Performed UAT and Offshore defect analysis and also prepared Release Metrics.

●Effort estimation, Test Case Reviews and Test case Execution and setting up of Test Lab.

●Documented the induction kit for the new joiners in the project.

●Test management and updating results in HP QC.

●Reporting issues and clarifications in TFS.

●Followed Agile Methodology in the project and well-versed with trade life cycle.

●Prepared regression suite and documenting results of regression testing.

●Performed deployment of application builds on a day to day basis and maintained different versions of the application.

Project# 7

Pulse – Analysis, Design

Role

Test Engineer

Tools & Technology

Web application testing, Bugzilla, application developed on Java platform, V-model, Excel macros, Black Box testing techniques (BVA, OA testing, Equivalence Partitioning, Error guessing etc.), Batch execution using putty, Multi-browser and Multi-OS testing

Client

Secure Trade

Description: Secure Trade and Baker Tilly had a partnership to develop a payment gateway for a gaming website. The payment gateway has two areas ST & BT. ST deals with the registration/verification of the player, auths and pre-auths of the card used for playing, deposits etc. BT deals with the money matters like creating of final invoice for the day, chargebacks, adjustment notes, refunds, net settlement etc. A daily batch used to run for registration of players and generation of advice notes.

Team Size: 10

Responsibilities:

●Performed Requirement analysis and prepared test scenarios.

●Implemented Orthogonal Array Concept in the test case writing.

●Handled the most complex module of the application which deals with the highest amount of money and its calculation.

●Prepared complex calculators for the easier understanding of the complicated module.

●Written macros for easier creation of bulk test data for batch execution.

●Performed daily execution of batch process and generation of invoices for the day.

●Carried out testing of both functional and field validation test cases in ST and SIT phases.

●Performed testing in multi-browsers and multi-OS (Vista-IE8, Windows7-Chrome, XP-Safari, and XP-Mozilla).

EDUCATION DETAILS

Graduated in Chemical Engineering from NIT Raipur in 2009.

Awarded with the Honours’ Degree and Gold Medal in graduation.

DECLARATION

I hereby declare that the above mentioned particulars are true to my knowledge and belief.

Place: Los Angeles, California

Date: 15-NOV-2022 (Divya Rao Bhamidipati)

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