Administrative Assistant Data Entry

TERI BARICH

949-***-**** **********@*****.*** ***35 Moulton Parkway, Apt. 7, Laguna Hills CA 92653

SUMMARY

Experienced professional seeking to utilize my expertise in customer service and administrative duties, as well as use my problem solving skills to help clients.

SKILLS & EXPERTISE

Customer Service; Volunteer Program Manager; Administrative Assistant; HR Specialist

WORK EXPERIENCE

FERGUSON January 2021-Present

Showroom Coordinator

Greet and welcome all customers into the Showroom in a friendly, cheerful manner

Log in all walk ins-name, arrival time, project, who helped them & how long they had to wait

Assign CSR’s to Walk in customers

Notify consultants when appointments have arrived

Answer phone calls from the call center and/or customers

Schedule new appointments

Ensure that staff lunch schedule runs smoothly and on time

Order office supplies

Basic knowledge of Trilogie to look up orders and bids

Set up returns & provide spec sheets and product information from Build for customers

Set up & print UPS labels for staff

Get approvals for checks taken as payment, secure checks in safe until picked up

Constantly monitor all appointments made online or in the Showroom and block off time before & after to allow consultants enough time between appointments

Reconfirm all appointments a day ahead of time & send out email to the team of the next day’s appointments

Print out & display the daily schedule

Assist the manager with monthly reports & notify her of supplies that she buys for the team-snacks, coffee, etc.

Book & notify the manager & team of all PKs

HALLMARK HOME CARE Irvine, CA

Staffing Coordinator April 2019-March 2020

Placed and responded to recruiting ads as needed on a daily or weekly basis

Interviewed prospective employees, ran background checks and called references

Ensured caregivers met all necessary requirements for clients and onboarded employees

Secured all proper caregiver documents, such as IDs, licenses, and training certificates

Coordinated and followed up on introductory meetings with clients and caregivers

Scheduled necessary hands on training for caregivers prior to first shifts with clients

Managed scheduling and shift adjustments for caregivers

Took calls for after hours and weekend issues one week per month

Routinely checked in with clients to ensure caregivers were providing competent, professional care

Regularly took calls from caregivers and followed up on any concerns regarding their clients

Fielded calls from prospective clients and completed assessments

Completed payroll reports

OPTIMAL SENIOR CARE SOLUTIONS Newport Beach, CA

Hired as one of Optimal’s first employees to care for clients, then rapidly moved into an administrative position to directly support the president with establishing and expanding the business.

HR Specialist October 2017 – February 2019

Point person on getting employees up to speed on training and legal requirements

Interviewed prospective employees two to three days per week

Advised company owner on hiring and completed onboarding procedures for all employees

Placed and responded to recruiting ads on a weekly basis

Please note, regarding my break in service: I had a stroke in April 2017 and was in recovery until September 2017

Care Coordinator June 2014 – April 2017

Managed employees, including all scheduling and shift adjustments

Fielded calls and inquiries from prospective clients

Met with and completed assessments for new clients

Scheduled sales and marketing meetings for owner to help expand business

Assembled sales and information packets for the company

Completed quality control visits to clients’ homes

Caregiver/Administrative Assistant January 2014 – May 2014

Caregiver for several clients and assisted with ADLs, cooking and providing transportation

Organized and opened the office, including data entry and establishing filing systems

PRIVATE CLIENT FOUNTAIN VALLEY, CA

Caregiver December 2012 – December 2013

Completed ADLs for an elderly couple with various medical needs and assisted with physical therapy exercises

Provided light housekeeping, cooking, and transportation to appointments

SUNNY DAYS RETAIL Laguna Beach, CA

Sales Associate February 2009 – September 2012

Personally selected by owner to help open new store locations in Orange, Balboa Island, and Laguna Beach

Trained new employees in sales techniques, computer systems, and daily reports

Completed daily reports at close of business to detail sales and made daily cash and check deposits at the bank

Assisted customers with selection of merchandise, sales, returns, and feedback

VOLUNTEER EXPERIENCE

SADDLEBACK CHURCH Irvine, CA

Volunteer, Food Pantry January 2020 – Present

Separate and organize food; register families and distribute food

COURT APPOINTED SPECIAL ADVOCATE Santa Ana, CA

Volunteer 2007 – 2013

Attended monthly advocate meetings, filed monthly reports and made bi-annual court appearances

Spent several hours every week mentoring and teaching life skills to my CASA child

NATIONAL CHARITY LEAGUE Irvine, CA

Co-Chair, Senior Presents 2007

Organized practices for event and made sure girls were in compliance with NCL guidelines pertaining to attire, speeches and music for the program.

Worked with event venue to coordinate menu and logistics for day of the event

WOODBRIDGE HIGH SCHOOL Irvine, CA

Chairman, Grad Night 2006 – 2007

Recruited, oversaw and supported over 100 parent volunteers

Prudently managed a $100,000.00 budget and was able to carry over a surplus for the next year

MARY’S SHELTER Tustin, CA

Volunteer 2002 – 2005

Spent time every week at the shelter teaching girls proper nutrition and healthy parenting skills

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