Service Representative Machine Operator

Jennifer Smith

*** ********* ******, ***********, ** 15717

**********@*******.***

Phone: 724-***-****

Professional Summary

Responsible Quality Control Inspector proficient in quality specifications and assembly. Passionate and motivated, with a drive for excellence. 17 years experience in quality and manufacturing/assembly positions.

Skills

oQuality Control Analysis

oReading Comprehension

oJudgement & Decision Making

oTime Management

oTroubleshooting

oMechanical

Experience

Lincare Bridgeport, WV

Service Representative/Customer Service Representative July 2017 - present

oCoordinate and maintain equipment and supplies on a daily basis

oDeliver and install equipment for customers

oMaintain DOT vehicle records

oEducate customers on equipment usage

oProcess durable medical equipment orders for delivery

oAnswer questions regarding durable medical equipment

oTroubleshoot issues with equipment

Carclo Technical Plastics Latrobe, PA

Machine operator/Quality Assurance Inspector July 2001 – June 2017

oComplete forms in accordance with company procedures.

oPerform visual inspections of finished products.

oInterpret test results, compare them to established specification and control limits, and make recommendations on appropriateness of data for release.

oCalibrate, validate, or maintain laboratory equipment.

oParticipate in out-of-specification and failure investigations and recommend corrective actions.

oSupply quality control data necessary for regulatory submissions.

oInvestigate or report questionable test results.

oObserve machine operations to ensure quality and conformity of filled or packaged products to standards.

oInspect and remove defective products and packaging material.

Education

Indiana Area Senior High School Indiana, PA

High School Diploma June 1993

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