Energetic Customer Service Representative with *+

years of experience resolving complex customer

inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Key Skills

Professional Experience

Call Center

Sacramento D.U.I Department March 2017 - May 2018 Typing, Computers, Filing, Organiztioning

Taking inbound calls of 100 calls or more

Answering Questions

Payments, & Explaining the requirements of the program Active Listener, Close attention to details

Customer Service Rep

I.H.S.S In Home Support Services September 2012 - March 2014 Take inbound calls of 75-100 daily

Anwering Questions

Typing, Inputting info updating

Close Attention Details

Warehouse Clerk

Trinity Group Services June 2015 - March 2018

Standing, Kneeling, Lifting, & Moving

Shipping & Receiving

Invoices, Checking orders

Inventory, Counting

Close Attention Details

Active Listener, Sealing on Line

Driver

D.C.S February 2019 - May 2021

Driving, Gps, Close Attention to Details

Map Reading at times

Picking up Medication from diffirent ares from Sacramento to Bay Area Dropping Meds off at Clients home or Doctors office in time. Signing & double checking names & address is right & time frame to be sure client get on time. Education

G.E.D in General Education

Thurgood Marshall High School at Sacramento, CA April 1996 - June 1998 Continuation School to help students catch up in the grade and get the credits with less time frame to finish school or to get your High School Diploma. For half a day of school Monday - Friday. High School Diploma in General Education

Highlands Community Tech Charter School at Sacramento, CA January 2020 - August 2021 I needed little credits so im finishing my high school diploma then college. Tamela Brown

Customer Service Representative

3540 Mahogany Street

Sacramento, California, 95838

adtmkl@r.postjobfree.com

916-***-****

Dependable, reliable and able to perform duties

with minimal supervision Ability and Knowledge of

Basic Computer Skills Excellent interpersonal skills, with the ability to communicate clearly and

effectively with a customer based approach Ability to multi-task and be comfortable in a fast-paced

worked setting while remaining diligent to accuracy Strong critical thinking, problem solving and

judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions