Service Representative Customer
Resume:
Energetic Customer Service Representative with *+
years of experience resolving complex customer
inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Key Skills
Professional Experience
Call Center
Sacramento D.U.I Department March 2017 - May 2018 Typing, Computers, Filing, Organiztioning
Taking inbound calls of 100 calls or more
Answering Questions
Payments, & Explaining the requirements of the program Active Listener, Close attention to details
Customer Service Rep
I.H.S.S In Home Support Services September 2012 - March 2014 Take inbound calls of 75-100 daily
Anwering Questions
Typing, Inputting info updating
Close Attention Details
Warehouse Clerk
Trinity Group Services June 2015 - March 2018
Standing, Kneeling, Lifting, & Moving
Shipping & Receiving
Invoices, Checking orders
Inventory, Counting
Close Attention Details
Active Listener, Sealing on Line
Driver
D.C.S February 2019 - May 2021
Driving, Gps, Close Attention to Details
Map Reading at times
Picking up Medication from diffirent ares from Sacramento to Bay Area Dropping Meds off at Clients home or Doctors office in time. Signing & double checking names & address is right & time frame to be sure client get on time. Education
G.E.D in General Education
Thurgood Marshall High School at Sacramento, CA April 1996 - June 1998 Continuation School to help students catch up in the grade and get the credits with less time frame to finish school or to get your High School Diploma. For half a day of school Monday - Friday. High School Diploma in General Education
Highlands Community Tech Charter School at Sacramento, CA January 2020 - August 2021 I needed little credits so im finishing my high school diploma then college. Tamela Brown
Customer Service Representative
3540 Mahogany Street
Sacramento, California, 95838
************@*****.***
Dependable, reliable and able to perform duties
with minimal supervision Ability and Knowledge of
Basic Computer Skills Excellent interpersonal skills, with the ability to communicate clearly and
effectively with a customer based approach Ability to multi-task and be comfortable in a fast-paced
worked setting while remaining diligent to accuracy Strong critical thinking, problem solving and
judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions
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