Delivery Driver Customer Service
Resume:
Masai L Bradford
********@*****.***
Concord, CA 94518
******************@*****.***
Dependable employee, Handler trained in warehouse and bringing over 5 years of experience in related positions. Dedicated to arriving on-time, ready to work and eager to contribute to team success. Looking for a long-term role with your company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Delivery Driver
Amazon DSP - Richmond, CA
February 2020 to Present
Delivering packages to families making sure they receive the best upmost service possible on a daily. Also Adept to handling client’s requests and queries while maintaining high customer satisfaction in a quick courteous and professional manner.
Managed employees training for 10 new hires over period of 12 months offering continuous guidance of mentorship and on best practices while providing constructive criticism feedback. Handler
FedEx - Oakland, CA
August 2018 to Present
Stood for long hours, frequently reached and moved up to [Number] pounds. Managed [Type] materials safely and efficiently.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with
[Number]% incident rate.
Communicated with floor managers to determine merchandise placement. Stacked and transported all overstock to storage areas. Inspected product load for accuracy and safely transported it around warehouse. Technician
Ideal Restoration Inc. - San Francisco, CA
May 2017 to January 2018
Tested components, assemblies and systems to diagnose problems. Established comprehensive maintenance plans and oversaw repair work. Inspected and repaired program systems and components. Checked for leaks and defects on vacuum and mechanical assemblies. Installed parts along production line in constant operation. Supplied production data to field operators, technicians, engineers and supervisors. Reduced waste and streamlined schedules to optimize manufacturing processes. Set up and verified functionality and availability of safety equipment. Assembled parts using bolts, screws, speed clips, rivets and other fasteners. Set up, configured and monitored safety equipment for use by technical personnel. Managed quality control and maintained high level of customer satisfaction. Monitored and logged all parts and devices used on each service call. Rebalancing - San Francisco Bay Area, CA
March 2016 to October 2016
San Francisco, CA
Effectively controlled the release of proprietary and confidential information for general client lists. Monitored multiple databases to keep track of all company inventory. Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Catering Assistant
Espiscopal Community Services - San Francisco, CA
June 2014 to September 2015
Kept all utensils, dishes and glasses clean and ready for customer use. Removed trash and dropped food items regularly to keep workspaces neat and clean. Prepared dishes for catering events or during high-volume shifts. Maintained cleanliness and organization of kitchen stations and storage areas. Prepared for busy periods by organizing ingredients and restocking supplies for expected loads. Verified orders and bagged items for easy transport. Washed and sanitized dishes after every use to protect customers. Worked with food service team members to handle every customer need and build brand loyalty. Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs. Took customers' orders by recording requested menu items, substitutions and add-ons. Kept customer and food preparation areas clean and well-organized for maximum efficiency. Lumper
Safeway - Tracy, CA
January 2015 to June 2015
Built and packaged products to complete daily work orders. Used company tracking system to locate and pick merchandise to fulfill daily customer orders. Inspected finished products for quality and adherence to customer specifications. Operated hand trucks, forklifts and scissor lifts. Assembled products from raw materials and completed inspections. Recognized and reported defective material and equipment. Education
GED in Graphic Design
City College of San Francisco - San Francisco, CA
January 2008
Skills
• Shipping understanding Inventory management
Inventory coordination Customer service-oriented
Equipment maintenance Heavy hauling
Fluent in English Automotive logistics and procedures Manufacturing and warehouse procedures Employee development and management Shipment consolidations planning Flexible schedule First aid certified Heavy industrial equipment
Safe driver Results-driven
Inventory tracking Motivated self-starter
Map reading and navigation skills
• Graphic Design
• Forklift
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