Customer Service Representative
Resume:
Candace Doles
Cashier/Customer Service
Peoria, IL 61604
********@*****.***
Skilled call center professional versed in customer service protocols for multitude products. Bring extensive high call volume with experience spanning 8 years working with consumers. Superior computer skills and telephone etiquette.
Authorized to work in the US for any employer
Work Experience
Crew member/Host
Portillo's - Peoria, IL
June 2019 to Present
Cleaning the floor and assisting the customers with their orders and showing them the procedure of ordering.
Home Health Aide
Private Duty In-Home Care - Plainfield, IL
August 2015 to May 2019
In home health care for patient, maintained nutrition and medicine for patient. Cashier/Customer Service
Wendy's - Little Rock, AR
November 2007 to August 2015
Promoted customer loyalty by efficiently handling food and service complaints. Processed payments and counted change to complete transactions, placed orders by listening to customers documenting selected menu items substitutions and add-ons. Consistently met sales target by encouraging customers to buy extra food. Checked completed orders for accuracy and bagged meals for easy carrying. Cashier/Customer Service
Back Yard Burgers - Little Rock, AR
February 2007 to September 2014
Placed orders by listening to customers documented selected items, substitutions and add-ons. Checked completed orders for accuracy and bagged meals for easy carrying Crew Leader
Academy Sports + Outdoors - Little Rock, AR
December 2007 to November 2012
Removed trash and recyclables at the end of each shift and disposed of items in proper receptacles. Removed trash and cleaned restrooms and store to keep building neat and organized for personnel and visitors.
Customer Service Representative
International Computer Systems - Little Rock, AR
April 2005 to December 2007
Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Customer Service Representative
FTD Companies - Little Rock, AR
March 2002 to January 2005
Responded to customer request for products services and company information, Education
Associate in Computer
Polytechnic Education and Career Services - Houston, TX September 2000 to December 2001
High school or equivalent in High School Diploma
Aldine High School - Houston, TX
August 1996 to May 1999
Skills
• Food Service
• Customer Service
• Crew Member
• Food Handling
• Phone Etiquette
• Host/Hostess
• Cash Handling
• Kitchen Experience
• Food Preparation
• Serving Experience
• Cleaning Experience
• Food Safety
• Classroom Management
• Restaurant experience
• Hotel experience
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