Theresa Gittens-Smart
Dispatcher, Administrating Assistant, Quota Management, Warehouse, Factory,
Correctional Officer, Sales rep,Dispatcher in office & also (WAH), CSR, Home healthcare aide/Custodian
Waco, TX 76704
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Working in a Retail,Correctional Facility or a Cable office as a Dispatcher or CSR, warehouse, manufacturing, or any other professional office, warehouse or (WAH) setting, I also have a janitorial background
Authorized to work in the US for any employer
Work Experience
Home Health Care Aide
Veterans Home Care - Waco, TX
December 2018 to July 2020
Caring for a quadriplegic gentleman for his every day needs cleanings, also light house work and, preparing meals and, taking him to doctor's appointments etc. Custodian Worker
HEB - Belton, TX
December 2017 to November 2018
Cleaning store inside and, out. Taking out trash, cleaning restrooms, sweeping & mopping floors etc. Dispatcher III /Sales/ Quota Management team
Suddenlink Communications - Bryan, TX
June 2005 to December 2017
Dispatching techs to various jobs in our service area, building quota, monitor several cable systems including Texas & Oklahoma creating their routes & troubleshooting equipment also responsible for logging techs on and, off for the day collecting all money gathered in the field and, securing the building nightly and, dropping all money collected in the master safe. Door to door sales. *Also did total sanitation of the office trash, desk wipe downs, sweeping, mopping cleaning restrooms through a 3rd party company before locking up nightly.
JCO II
Texas Youth Commison - Mart, TX
January 2003 to June 2005
Overseeing the offenders taking them to and, from their daily activities, keeping peace and, order doing searches etc.
Dispatcher II/Customer Service
Time Warner Communications - Killeen, TX
June 1998 to May 2003
Dispatching techs to various jobs in our service area, creating routes &troubleshooting equipment also responsible for logging techs on and, off for the day collecting all money gathered in the field and, securing the building nightly and, dropping all money collected in the master safe.Also did total sanitation of the office trash, desk wipe downs, sweeping, mopping cleaning restrooms. Production Technician
Abbott Laboratories - Round Rock, TX
November 1996 to August 1999
Filling saline Laboratory bags to distribute to Health care facilities. Education
Some college in Buiness Managment/Criminal Justice Central Texas College - Killeen, TX
August 1997 to May 1999
High school or equivalent in General Studies
Central Texas Beauty College-Round Rock - Killeen, TX August 1993 to May 1996
Skills
• Microsoft Office (10+ years)
• Sales (10+ years)
• Typing (10+ years)
• Powerpoint (5 years)
• Data Entry (10+ years)
• credit (10+ years)
• MS Office (8 years)
• Management (9 years)
• Microsoft Excel (8 years)
• 10-Key (10+ years)
• Door-to-Door Experience (2 years)
• Financial Services (10+ years)
• Commercial Cleaning (10+ years)
• Cold Calling (5 years)
• Custodial Experience (10+ years)
• Law Enforcement (3 years)
• Security (3 years)
• Home Care (10+ years)
• Banking (3 years)
• Home Care (10+ years)
• Law Enforcement (3 years)
• Security (3 years)
• Office Management (8 years)
• Relationship Management
• Financial Planning (5 years)
• Communications (10+ years)
• Customer Service (10+ years)
• Microsoft Word
• Sales Experience
• Phone Etiquette
• Upselling
• Manufacturing
• Caregiving
• Senior Care
• English
• Technical Support
• VPN
• Help Desk
• Microsoft Windows
• Operating Systems
• Pricing
• Salesforce
• Driving
• Computer Literacy
• Office Experience
• 10 Key Calculator
• Accounts Payable
• Hospitality Experience
• Accounts Receivable
• Retail Sales
• Network Support
• Databases
• LAN
• Computer Networking
• Microsoft Windows Server
• Desktop Support
• Microsoft Outlook
• VoIP
• Software Troubleshooting
• Time management
• Leadership
• Troubleshooting
• Active Directory
Certifications and Licenses
driver's license
CPR Certification