Center Representative Call

Kyasia Horton

Customer service

Newport News, VA 23607

**************@*****.***

+1-757-***-****

• To maintain customer satisfaction and improve customer experience with Telecom Call Center through my proven problem solving skills, customer experience, and product knowledge.

• Enthusiastic customer service representative with a focus in retail Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Material Handler

AAFES Exchange Service - Newport News, VA

November 2021 to March 2022

Call Center Representative

BayPort Credit Union - Newport News, VA

January 2017 to November 2019

• Outstanding communication skills

• Problem solving and troubleshooting skills

• Strong organizational skills

• Persuasive selling

• Manage large amounts of inbound and outbound calls in a timely manner Education

GED

Thomas Nelson Community College - Hampton, VA

January 2017 to March 2017

Skills

• Pallet Jack

• Materials Handling

• Packaging

• Shipping & Receiving

• Warehouse Experience

• Load & Unload

• Telemarketing

• Outbound Sales

• Insurance Sales

Languages

• English - Expert

Contact this candidate