Nursing Assistant Patient Representative
Resume:
Shonda Grayson
Kansas City,Missouri 64111
**************@*****.***
Objective
I am experienced certified nursing assistant with 5 years of experience, seeking a certified nursing assistant position in a reputed health organization where I can apply my best clinical skills.
Personal Summary
Excellent clinical, customer service and communication skills. Ability to quickly learn new concepts and skills. Knowledge of medical terminology and infection control standards. Knowledge of age specific developmental factors specific to adult and geriatric residents. Excellent verbal and writing skills. Four years of experience as Certified Nursing Assistant Nurse Immense experience of helping in patient's daily routine. Assisted Registered Nurses in gathering information about patient. Posses’ valid Certified Nursing Assistant certification
Knowledge of age specific developmental factors specific to adult and geriatric residents. Excellent verbal and writing skills
Experience
Research Medical Center-HCA Midwest, Kansas City, MO
Unit secretary July2022-To Present
Schedules appointments/ tests, relays telephone messages, prepares, organizes, and regulates medical records, transmits documents, assists with calendar management and physician call scheduling, maintains unit inventory, and regulates billing documents. Obtains physical and/or historical health information, and schedules appointments and/or tests. Provides patients with information about their appointments and/or treatments, and assists other employees and physicians, as needed.
Care Now Urgent Care-Raytown, MO
Patient Representative April 2018- July 2018
Checked-in patients in a timely manner. Ensures all Web Check-in procedures are followed; Answered phone calls to the clinic and provides information or refers questions to others as needed; Verified insurance timely and accurately; Ensured the occupational client’s preference card is followed and occupational procedures; Reviewed all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information; Completed Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
Southland Greyhound Racing and Casino Park, West Memphis, AR
Cook 1 Oct. 2014-July 2015
Retrieved from storage areas all items necessary for preparation; prepared specific food items and stations; set up for anticipated business; properly measured and portion all food items. Complied with all portion sizes, quality standards, department rules, policies and procedures; Prepared food products according to Company standards and specifications; Maintained food, utensils and equipment in a clean and orderly manner; Kept workstation, coolers and equipment clean, organized, sanitized, and sufficiently stocked; Performed opening, closing and side work duties as instructed and according proper guidelines.
Clear Lake Regional Medical Center Webster, TX
Unit Secretary/Nursing Assistant (NICU Dept.) March 2009-November 2013
Duties performed: answering phones, making copies, scheduling appointments and maintaining supplies. Additionally, admitted patients, administered and maintained patient records, break down medical charts for record keeping and coordinate billing. Communicated with the clinical staff to ensure all appropriate patient information is gathered. Experienced of helping in patient's daily routine. Assisted Registered Nurses in gathering information about patient.
Shawnee Mission Medical Center Shawnee Mission, KS
Unit Secretary/Nursing Assistant/Transporter July 2005-October 2008
Skilled in the gathering and organization of surgical patient data, preparation of charts; collection of statistical data; and completion of general clerical duties. Completed physician order process and order entry. Answered call lights and follow up with appropriate staff; acts as receptionist for assigned unit. Performed secretarial functions; Performed general clerical duties as assigned. Able to give compassionate care to patients.
University of Kansas Medical Center Kansas City, KS
Unit Secretary/ Nursing Assistant (Electrophysiology Lab and Cardiac Cath Lab) September 2003-May 2005
In charge of all communication tasks like answering calls, producing copy papers, sending fax and order hospital supplies for the unit; processed physicians orders; was responsible of keeping records of the patients documents at the time they admit and discharge from the hospital; experience in filing, organizing and labeling all types of tests given to the patient for their procedures; In addition to processing physician orders, scheduled the appropriate outpatients’ tests, checkups, etc. Proven ability to deal tactfully with staff, residents and family members.
University of Tennessee Bowld Hospital Memphis, TN
Unit Secretary (Oncology Dept.) June 1995-May 2003
Prepares and compiles records in nursing unit of hospital or medical facility: Records name of patient, address, and name of attending physician to prepare medical records on new patients. Copied information, such as patient's temperature, pulse rate, and blood pressure from nurses' records onto patient's medical records. Recorded information, such as physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records.
The Toledo Hospital Toledo, OH
Unit Secretary (Orthopedic and Medical-Surgical Dept.) June 1994-September 1998
Responsible for sending faxes, making copies, ordering supplies for the unit, answering phones and directing calls; accountable for entering doctor's written orders able to work with all members of the care team, such as nurses, doctors and other supporting staff on the unit. Responsible for organizing and taking apart a person's chart upon admit and discharge. Filing of lab tests, diagnostic results or other information Highly skilled in utilizing restorative measures in resident/patient care; In-depth knowledge of taking vital signs; temperature, blood pressure, pulses and respiration; Adept at bathing, dressing and feeding of residents.
Education
Graceland Nursing Home Memphis, TN
Certified Nursing Assistant Program May 1999
Methodist Central Hospital Memphis, TN
Medical Assistant Program
Morrison R. Waite High School Toledo, OH
High School Diploma
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