Service Coordinator
Resume:
Narisa Tortorello
Service Coordinator
Nashua, New Hampshire, United States
**********@*****.***
EDUCATION
-2010
Bachelor's Degree
University of Phoenix
Concord, New Hampshire, United States
University of Phoenix- Online
New Hampshire
Bachelor's Degree
Office and Business Administration, Criminal Justice
December 2010 -
I.C.S. Homeschooling Program / Private Investigation
Concord, New Hampshire
• Office and Business Administration, Criminal Justice
SKILLS
Sales Associate Senior Sales Point of Sale POS POS System Stocking Payroll
Organizational Skills Data Entry Filing Medical Records Greeting Closing Ordering Scheduling
Site Management Wound Care Guest Satisfaction FUEL Instructor RED Cross Documentation
Mental Health Staffing ServiceDesk Customer Service Operations
CERTIFICATIONS
Office and Business Administration, Criminal Justice
New Hampshire State Hospital / Mental Health Worker
St. Mary's Unv. / Substance Abuse Counseling
Tom C. Clark High School
Concord, New Hampshire
San Antonio, Texas
LANGUAGES
English - Fluent
WORK EXPERIENCE
October 2021-Current
Services Coordinator
Walley's Heating and Air
Nashua, New Hampshire, United States
Walley's Heating and Air is a family orientated company that services Southern New Hampshire and bordering towns.
As a Service Coordinator, my tasks includes, but is not limited to: reaching back out from online inquiries ( ie: Angi's,
Home Advisor, Emails, ect ) scheduling client for SDX,NDX,ADX, annual BTU's and PTU's, repairs, IC appts, scan and
emailing HR daily COP from previous day service and projects, work on Service Titan, excel sheets, Email client's invoices
and collect payments, help other departments ( Fleet and Projects ) as needed.
June 2018-August 2020
ESP1
Southern New Hampshire Medical Center
Nashua, New Hampshire, United States
Environmental Services for varies department within the main campus.
I maintain environmental and infection control standards within established policies and procedures of the health care
center. My duties include : general cleaning tasks to maintaining patient rooms, offices, hallways and other assigned
areas including the Emergency Department.
June 2011-March 2017
Senior Sales/CMT
Hess Corporation
Nashua, New Hampshire, United States
As a part time Sales Associate in 2011, my duties were as followed, but not limited to: Customer Satisfaction was/ will
always be number One. I learned how to operate on a POS (Point Of Sale) system, money management, light cleaning
and organizational skills is a must, and stocking product. In late 2012, I was offered a position as a Senior Sales Associate.
My responsibilities had tripled as I became part of the management team. My duties are as followed, but not limited to:
Customer/Guest Satisfaction, Money Management with TACC and Brinks, knowledge in the POS System, Indigo machine
(EBT), Black Hawk machine, Money Order machine, the WBT (web-base training) System, Radiate Site Management (Fuel
input and delivery), Insite and Discovery (Input and calculations for the daily paperwork), Ordering and Receiving products
from varies vendors such as Mclane, Mcfee, Frito Lays, Bellavance Co., Pepsi Co., Coco-Cola Co., Trainer for new
employees, Daily Site Standard, Payroll Entry, Stocking of Products, Tobacco counts, Loss Control, Scheduling (if needed),
Up-selling and Monthly Promo Changes.
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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