Process Assistant Fulfillment Associate
Resume:
Ashley Ramirez **** S nellis blvd unit *** Las Vegas, NV 89120
******************@*****.***
Las Vegas, NV 89120
******************@*****.***
EXPERIENCE
Amazon, north Las Vegas- fulfillment associate ( Las7)August 31 2020- present
Roles:
●pick associate- responsible for making customer orders come in on time to get picked up from outbound pack
●Icqa counter- responsible for accuracy of items in inventory
-trained in counts (src, and cc)
●PROBLEM SOLVER ICQA- responsible for maintaining inventory health on AR floor
-communicated with leadership to bridge any issues regarding customer shipments .
-deep dive product defects and communicate findings to leadership in order to return products to inventory
●ICQA PROCESS GUIDE, - Responsible for staffing associates based on backlog necessities
- Highest number of associates staffed and coordinated was 74 between all 4 floors of CAP mod
- Conducted 8 daily quality audits to deep dive associates barriers
-used quality and productivity tracking tools such as EQUIPE and Kibana to help associates improve their respective counts.
-assisted in running IRDR prep to maintain a low inventory defect rate. Communicated with leadership to set expectations for the shift and communicate team goals
- Is in charge of ICQA Inventory when the process assistant is in leave of absence
Cowabunga Bay, Henderson — Am Washdown
March 2019 - october 2019
Description: to clean and maintain safety of the park prior before opening on a daily basis
Renaissance Fair, Henderson-Smoke n' Sams
Description: be the cashier to a fast food chain and handle money, hande credit/debit cards
EDUCATION
Basic academy, Henderson — Diploma
August 2016 - june 2020
Highschool graduate
University of Maryland Global Campus, Online- GPA 4.0 Associates degree in computer science- specialization of computer support specialists
Expected completion 2023
SKILLS
●Microsoft excel
●Microsoft word
●Microsoft office
●Microsoft powerpoint
●Microsoft outlook
●Slack
●Chime
LANGUAGES
Fluent in English
Fluent in spanish
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