William

Maldonado

● Looking for growth, knowledge, opportunity and effective efficiency

**** ********** **

Whitehall, Pa 18052

484-***-**** (Sms

acceptable)

adtmgs@r.postjobfree.com

EXPERIENCE

FedEx Ground, Lehigh Valley Hub, Northampton– Special Operations Manager

Oct, 2018-September 2019(entry-level package handler) Responsible for handling packages of all shapes and sizes during its stop at the Lehigh Valley Hub. This included the loading and unloading of multiple types of trailers.

September 2019-March 2020(Package Handler Trainer) Enjoys the privilege of demonstrating proper procedures and techniques to new FedEx package handlers during initiation to preform their job correctly, e ciently and safely. This includes documentation of progress on performance level, skills, and proper knowledge of safety protocol. March 2020 - October 2020 (Senior Admin)

Responsible for operation of the Eyms and TMS systems and all operations of QA.

October 2020- June 2022 (Special Operations Manager) An operations manager cross-trained in every point of the operation. Dock management: being a leader of sta, holding them accountable training and retraining members in productivity and safety. Yard manager: training certifying and keeping a team of yard switchers at top performing levels while maintaining safety through regular mentoring, ride alongs/walk through and video monitoring. Conducted regular audits on various aspects of the operation, both in and out of my control. EYMS: Electronic yard management system operates the software that tracks and moves trailers and switcher units around the yard. In this position I also generated live spreadsheets, email, phone and radio communications in a fast paced environment. In this position I also conducted audits of my own operation touch points and assessed the productivity and safety thresholds.

Diakon Logistics, William Ave,.- Quality Control Technician March, 2018

First and last stop for an ensured excellent customer satisfaction. I managed the quality control of items that were shipped through our facility. This required accessing customer databases to intercept frequently defective or damaged items, inspect items being redelivered to customers who've had defective merchandise, subpar satisfaction or damaged items. This required me to be in communication with our supply chain, package handlers, sales team and delivery crew, educating them with any findings that I may have found while thoroughly inspecting merchandise. Educating all members of the supply and delivery process was done through photo, video, live demonstration and email throughout the day. I determined if they were salvageable and either repaired or ordered replacements. All inspection results and repairs were recorded by me for quality assurance and added to my developed action plans.

Zep Manufacturing, 860 Nestlé Way Suite 200- Distribution Specialist

October 23, 2017 - January 1st, 2018 (Temporary Position) Handled the incoming delivery requests from three business units, printed package labels, created pick list accountability spreadsheets and inspected and prepared all picking instructions for the warehouse team. Duties also included constant communication with LTL and parcel carriers, verifying and inspecting truck loads, handling inventory discrepancies, producing bills of lading to LTL, FTL and other carriers while calculating their hazardous material class. I also assisted the warehouse management team in down time.

CAPS (Braun), Snowdrift Rd, Allentown— Pharmacy Clerk November, 2016 - October, 2017

Operate mostly in a clean room environment, sterilizing various raw materials, supplies and managing labels, lists and other documentation. Cross trained in several segments, distribution and shipping, operating machinery, stocking, and delicate sterilization systems that require software training. Secondary duties pertained to being an inside eye for our Quality manager who didn't have easy access to the clean room. Heartland Pharmacy, Snowdrift Rd, Allentown— Pharmacy Technician

August 2012 - November 2016

Responsible for receiving prescriptions, pulling them from their location, filling them correctly, keeping track of the inventory and shipping them to the correct destination. Cross-trained in multiple areas to maximize impact on success. Handled bulk, prepacked, and loose drugs as well as compounding formulas and delicate narcotics. The position required generating distribution manifests for all shipping routes that needed double verification before departure from the facility.

Amcor, Schants Rd, Allentown— Heavy Machine Operator May 2012 - August 2012

Operated a large bulk palletizer to pack product. Worked 12 hrs standing while keeping the flow of production to a maximum. Received a three day OSHA and PPE education.

Amoré Italian & Mediterranean Restaurant, 2449 Mickley Ave, Whitehall, PA 18052–Back of House Manager, Restaurant Manager

November 2011-August, 2012

Rascals Cheesesteaks, MacArthur Rd, Whitehall - Manager of Operations and Customer Service

October 2007-January 2012

Trained new hires, opened and closed establishment, received and picked up food and equipment orders, and kept the flow of the establishment by prepping, cooking, restocking and sanitizing. Louis E. Dieru HS, Allentown,— Diploma

MONTH 20XX - MONTH 20XX

My electives were heavily arts and science based

Professional Training

[HIPAA compliance training, servesafe food service safety certification ]

Languages [ Basic awareness of Spanish and am fluent in American English .

]

References

Ronny Safi: Peer, Teammate former subordinate. Employed as an engineer/supervisor at Mac Trucks 610-***-****)

George Ngwa: Manager, Quality Assurance at Central Admixture Pharmacy Services, Inc.

610-***-****

Adnan Haddad:

Self-employed restaurant owner

484-***-****

Daniel Schmidt: District Leader at Primerica 484-***-****

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