Customer Service Casino

EFREEM BOKA

Phone- 609-***-**** Address- *** E cos cob dr, Galloway, NJ, 08205

Email- *******@***.***

Summary

I am a dedicated and hard working person in my work place which I was working in food and beverage department for the last 32 years in different casinos and hotels in Atlantic City. I do have a lot of experience in customer service which I developed in my career. I have been working with harmony and coordination with different service givers and managers in the Hotels and Casinos in my all career.

Experience

1988-2018 Food and beverage

Ceasars Casino and Hotel, Atlantic City

-I was a server in buffet and VIP lounge at different times in my career in the hotel

-In different areas of the department, I was working with great love to my work and customers.

-I know all the drinks and foods what was available in the Hotel and Casino and my customers need.

-I customized providing the possible service to my customers

2018-2022 Food and beverage

Hard Rock Hotel and Casino, Atlantic city

-In fresh harvest buffet, I was working as a server during my all career in the Hotel and Casino

-I was working my bosses and coworkers in harmony to serve our customers

Skill

-I can serve different drinks and foods in a nice way to my customers

-I know how to handle and serve different customer with different culture and behavior

-I developed the way how to handle my customers based on their need

Language

-I Can write, read and speak English fluently

-I can understand my customers body language which I got it from my experience

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