Forward-thinking Credit Analyst with customer correspondence and

credit analysis expertise. Offering more than 20 years of resolving credit disputes and making recommendations on bad debt accounts. Knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Excellent attention to detail and a keen understanding of regulatory procedures and credit policies.

Work History

2022-02 -

Current

Billing & Collections Specialist

Robert Half & Associates/ General Code, Rochester, NY

• Work with local government municipalities using the online code portal eCode360 to get approvals on

purchase orders, budgets, and planning.

• Reconcile past due accounts achieving a 15%

reduction in outstanding invoices

• Identify, research, and resolve billing variances to maintain system accuracy and currency

2020-09 -

2021-09

Accounts Receivable/ Invoice Specialist

Robert Half, Cantel Medical

• Managed auditing SOX records via e-mail, mail,

and direct customer relations, enabling and

improving cash flow processes.

• Generated confidential correspondence in

processing aged (due to COVID-19) invoices,

statements, collections, credits, and dunning letters at a 25% weekly increase in company revenue.

2015-01 -

2018-12

Xerox Square Print Shop Proprietor/

DocuCare Associate

Xerox, Rochester, New York

• Increased job processing output by 20% over the

Webster facility each year.

• Developed a networking validation process for the 7800 series printers at the Xerox Square building

Contact

Phone

585-***-****

E-mail

adtmfa@r.postjobfree.com

LinkedIn

https://www.linkedin.com/i

n/sheila-lafleur-9890ba54/

Skills

Analytics

Excellent

Problem Solving

Excellent

Financial statements

expertise

Excellent

Credit decisions

Excellent

Verbal and written

communication

Excellent

High risk account reviews

Excellent

Data analysis

Excellent

Sheila LaFleur

achieving a 97% acceptability rate.

• Achieved 100% of the goal to replace 27 printers in less than six months.

2006-01 -

2017-01

Cash Application Specialist/AR Analyst

Xerox, Rochester, New York

• Led initiative to work with Collections, Financial Operations, and Accounts Receivables teams in

researching and dispositioning unapplied cash

amounts from 9% to

• Performed daily and monthly case reconciliations, bank statements, and accounts to General Ledger.

• Reduced delinquency of 6700 accounts by 25% by

forming metrics, setting performance goals, and

instituting progress recognition awards.

• Accurately applied cash collections to customer

accounts using appropriate accounting and

business management software, including cash

received from lockbox, wire, and ACH.

1996-01 -

2005-01

Credit Analyst

UNISYS Corporation

• Responsible for accounting practices, including

managing accounts receivable with a base of

+12M, credit approvals, establishing credit limits, releasing orders, and reviewing significant contracts and government accounts. Reduced 90-day

delinquency by 30%.

• Managed credit limit database by setting,

removing, and adjusting credit limits determined by the strength of credit and credit limit used.

Identified risk issues, structure, and underwriting of credit extensions.

• Created financial and cash flow forecasting models to determine debt repayment and deal profitability. Education

Bachelor of Science: Organizational Management

Roberts Wesleyan College - Rochester, NY

MS Office

Excellent

AS400

Excellent

Oracle

Excellent

SAP

Excellent

Great Plains

Excellent

Sage

Excellent

.

Contact this candidate