cook, food and nutrition

REBECCA KOVICK

CUSTOMER CARE REPRESENTATIVE

OBJECTIVE

Experienced Customer Service Representative from a diverse array of fields. Has worked face-to-to face and/or on the telephone with exceptional skill, with excellent detail to quality care. Supervision and active listening skills. EXPERIENCE

HOSPITALITY AMBASSADOR

(June 2014-March 2016)

Covenant Healthcare, Saginaw, MI. Provided meticulous and friendly technical and personal patient support to ensure proper patient dietary guidelines were followed as ordered by Hospital Dieticians. Excellent computer skills on EPIC software. FLORAL TECHNICIAN

(March 2012-June 2014)

Gaertner’s Flowers, Saginaw, MI. Sales and design assistant of extraordinary floral/foliage arrangement orders throughout the country. Friendly and compassionate customer care skills. Excellent maintenance of orders, sales and revenue records. SERVER SUPERVISOR

(June 1999-June 2006)

Uno’s Chicago Bar and Grille, Birch Run, MI. Excellent face-to face hospitality skills. Was voted “Most Pleasant to Work With” in 2000. Team building skills. Ability to praise and bring out the best in others so that they service the restaurant to the highest quality possible. Supervised a large, diverse group of servers. SKILLS

C O N T A C T

**********@*****.***

989(443)3703

913 McKinley #2 48708

Bay City, MI

E D U C A T I O N

SAGINAW VALLEY STATE

B.A. Psychology 1996

GRAND RAPIDS

COMMUNITY COLLEGE

1991

Solution-oriented language

Customer care software

Team building

Multicultural respect

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