Customer Service Teacher Aide

Kristyn N Sanchez

*** ****** **** **** * Dayton Texas 77535

sanchez_kristyn@yahoo.com٠ 209-***-**** (C)

Summary of Qualifications

A highly talented team leader with experience in working all phases of retail sales, inventory, and management with additional talents in Child Care Development.

·In depth knowledge of building customer experiences through engagement, attitude, and service.

·Proficient in performing daily departmental maintenance tasks that include opening and closing the store, cashier management, team directives, and daily reports.

·Exceptional ability to demonstrate leadership of associates through positive professional conduct, motivation, and communication.

·Customer service oriented with good communication and time management skills.

·Knowledge of basic accounting and cash handling experience, cash management of daily input and output expense, and bank deposits.

·Experience in scheduling and payroll.

·Provided training and development of new associates.

·Highly organized, friendly, flexible, and confident

·Adaptable to change, focused, and attentive to children’s needs

·Familiar with health and safety, environmental and fire regulations within nursery setting

·Ability to create a caring and stimulating environment that promotes learning through play

Experience Highlights

AMERIBEN APRIL 2022-

Registrar II

•Grabbed claims and checked GBAS to ensure they were correct

•Matched patients to their provider using our system

•Created spreadsheets on excel for certain assignments

•Registered, uploaded, and routed claims to the right department

•Sent emails and created folders for different assignments

•Manually denied and reprocessed claims to be registered when they were uploaded incorrectly

Child Abuse Prevention Counsel

Head Start Program, 2017-2018

Assistant Teacher

·Developed and maintained portfolios for students

·Filled out all ASQ questionnaires and maintained, scored, and entered all information into company database for tracking purposes

·Monitored students educational progress with individual charts and reports

·Created daily activities for child development to enhance early learning that included crafts, homework, and learning packets

·Communicated with parents on improvement issues with children and developed a positive plan of action.

·Coordinated and assisted with team and leadership staff on projects for learning

·Ensured safety and cleanliness of classrooms

Kinder Care

Head Start Program, 2015-2017

Teacher Aide / Driver

·Drove students to school and from school as needed

·Taught in infant, toddler, two year olds, and school agers classroom

·Helped create activities and taught the curriculum

·Changed diapers as needed

·Communicated with parents on improvement issues with children and developed a positive relationship with both

·Coordinated and assisted with team and leadership staff on projects for learning environment

·Worked late hours as needed for business needs during short staffing issues

Christian Life Center Nursery Ministries, 2014

Nursery Assistant

·Ensure that the children are cared for in a happy, safe, and stimulating environment

·Coordinated and assisted to work as part of a team with staff

·Ensured cleanliness of the room environment, equipment, and children at all times

·Developed positive relationship with parents and staff

·Assisted with preparation and the supervision of children during play and snack times

·Contributed to the program activities like games and reading to children 24 months and younger

Only 1,2,3 Fashion Manager, 2014

Store Manager

·Created an atmosphere where customers enjoyed the shopping experience with associates ready and eagerly to assist and achieve customer satisfaction.

·Trained new associates in development for serving the customer and performing daily duties that included cash handling, floor maintenance, grouping of merchandise, opening and closing the store.

·Communicated effectively with associates for creating an atmosphere of respect, diversity, and teamwork.

·Execute and maintain merchandise presentation and housekeeping standards in all areas.

·Ensure staffing is met at all times for a better customer experience.

·Ensure that all associates receive effective training, continual feedback through coaching, counseling, and recognition.

·Trained in payroll and scheduling requirements.

Education

College – 2013 - Present

San Joaquin Delta College

Enrolled for Associate Degree in Child Development / Speech Therapy

High School – Graduated 2012 Stockton Christian Academy

Basic Education / High School Degree

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