Rita E. Murrell
*** ******* ****** ****, ***********, Tennessee 37857
Ph: 423-***-****
***********@*****.***
Professional Summary
Dedicated to job functions with 37 years of experience combining management, budgeting and financial planning, emergency services, and customer and personal services expertise in both public and private sector positions. Looking to continue in a work environment in either public or private sector.
Skills
Administration and Management
Public Safety
Budgeting and Financing
Public Speaking
Customer and Personal Service
Computers and Electronics
Experience
Sushi Chef January 2022-Present
Food City
Sushi chef coordinator
Ordering, preparing and promoting the sale of sushi
Training new hires
Customer Service June 2021-Janaury 2022
Food City
Cashier
Telecommunicator March 2021- June 2021
Greene County 911
To receive both emergency and non emergency calls and dispatch appropriate agencies in required timeframe
Report directly to the Center Director
Intuit/QuickBooks Technical Support September 2020 – March 2021
Sykes Enterprise
Provide customer service and technical support
Online support for Intuit Financial software
911 Director May 2001 - March 2020
Hawkins County E-911
Management of day to day operations of a 911/Dispatch Center
Responsible for the confidential information per FBI and TBI standard
Insure compliance of all Federal, State and local laws and regulations
Prepare annual budget and budget amendments
Apply and receive grants from State and Federal Governments
Public speaking and education
To provide customer service relations
Use computers for various applications, such as database management, word processing, excel spreadsheet and financing
Mapping/Addressing Coordinator July 1997 – May 2001
Hawkins County E-911
Expert knowledge of the geographical area that we serviced
Knowledge and training in CAD
Assigning all new addresses in Hawkins County both residential and commercial
Senior Telecommunicator Feb. 1993 - July 1997
Hawkins County E-911
To receive both emergency and non emergency calls and dispatch appropriate agencies in required timeframe.
Supervise other telecommunicators in the center
Report directly to the Center Director
Outpatient/ER Clerk Sept. 1991 – Feb. 1993
Hawkins County Memorial Hospital
Registration and discharge records of patients in an ER environment
Keep up to date on Hospital policy and procedures
.
Claims Adjuster June 1982 – Sept. 1991
Provident Life and Accident
Processing and paying of medical, dental and life insurance
Remaining current on all policies and procedures of the agency
.
Education
ENP (Emergency Number Professional) Nov. 2015
CMCP (Center Manager Certification Program) June 2015
Quality Assurance Certification May 2016
Emergency Medical Technology May 1994
Walters State Community College
Graduate June 1982
Patrick Henry High School
Numerous Local and State Recognitions Available.
References available upon request.