Computer Operator Housekeeping Attendant
Resume:
Curriculum vitae
Krishna Tamang
Yamunadada -*,Sindhupalchowk (Nepal)
Mobile +977**********
Email: - ******.***********@*****.***
PERSONAL DETAILS:
Father’s Name : - Rana Tamang
Mother Name :- Pramila Tamang
House phone no. : - +977-984-***-****
Religion : - Hindu
Marital Status : - Married
Blood Group :- B+ve
Citizenship : - Nepali
Citizenship No. :- 241027-25
Passport No. :- 08937319
Languages Known : - Nepali, Hindi, English
EDUCATION QUALIFICATION:
Secondary Level 10 passed year of 2003 A.D
PRESENT EMPLOYMENT STATUS:
*MEDI CITY HOSPITAL It is a large hospital in Kathmandu Nepal.
Post/Position :- Housekeeping Supervisor
Nature of Present duty
1.Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
2.Scheduling staff shifts and organizing replacements as required.
3.Investigating and addressing complaints regarding poor housekeeping service.
4.Providing training to the housekeeping staff.
5.Regularly taking inventory of cleaning supplies and ordering stock as needed.
6.Issuing cleaning supplies and equipment to housekeeping staff as needed.
7.Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
8.Performing various cleaning duties in instances of staff shortages.
PAST EMPLOYMENT STATUS:
* Beach Resort It’s 5 stars Hotel and Hospitality company.
Post/Position : :- Housekeeping Attendant
Nature of Past duty
1.Enters and prepares the room for cleaning.
2.Dusts the room and furniture.
3.Replenishes guestroom and bath supplies.
4.Cleans the bathroom.
5.Cleans the closet.
6.Vacuums and racks the carpet.
7.Checks and secures the rooms.
8.Replenish amenities according to the operational standards.
9.Deliver and retrieve items on loan to guests e.g. iron and ironing boards
10.Ensure security of guest rooms and privacy of guests
11.Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
12.Cleans guest bathroom/bedroom/floor corridor.
13.Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
14.Maintain positive guest relations at all times.
15.Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
16.Resolve guest complaints, ensuring guest satisfaction.
17.Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
18.Empty trash containers and ashtrays.
19.Remove all dirty terry and replace with the clean par to the designated layout.
20.Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
21.Replace facial, toilet tissue and bathroom amenities in correct amount and location.
22.Inspect condition of bathrobes and replace soiled/damaged ones.
23.Remove dirty bed linen and make up bed with clean linen.
24.Replace laundry bags and slips.
25.Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
26.Dust and polish all furniture.
27.Realign furniture to the floor plan.
28.Responsible for replenishment of guest complimentary water.
29.Responsible for the cleanliness and maintenance of his work area.
30.Responsible for the Hotel property in the work area.
31.Attends to guest calls, guest requests /guest complaints in the area assigned to him.
32.Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
33.Responsible for following the standard operating procedures.
34.Responsible for achieving and exceeding the guest satisfaction score.
35.Update status of rooms cleaned on assignment sheet.
36.Return and restock cart at end of shift.
PAST EMPLOYMENT STATUS:
Al Hamra Residence and Village: It is a Hospital and Hospitality company gives good service to customers and companies.
Post /Position :- Room Attendant
Nature of past duty
1.May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
2.Notify supervisor/coordinators when service is complete by punching rooms in phone system.
3.Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
4.Report, turn in, and/or log all lost and found items according to established procedures.
5.Follow all of GDM and Forbes standards to each room every single day/night
TECHNICAL TRAINING
1.Basic Course in computer application .
2.Computer Operator.
PROFILE SUMMARY:
•Excellent knowledge and good knowledge of computer word and excel, internet surfing and email.
•Good typing speed both in Nepali & English.
•Have a perfect in communication in English, Hindi and Nepali.
•Adaptable and flexible and influence in multi culture society and ability to work in a team .Sound interpersonal and analytical skill
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief
Place: - Kathmandu
Krishna Tamang
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