Customer Service File Clerk

Tammy Whitehead

Walnut Ridge, AR *****

870-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Friendly Receptionist with a background in various office settings. Knowledgeable about answering multi-line phones and directing calls, customer service, typing, filing, faxing, using QuickBooks, Microsoft, etc. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. SKILLS

• QuickBooks

• Microsoft

• Customer Service

• Documentation and Reporting

• Multi-Line Phone Systems

• Courteous and Professional

WORK HISTORY

FILE CLERK 04/2021 to Current

Cavenaugh Auto Group - Walnut Ridge, Arkansas

• Do the daily mail run which includes going to Jonesboro to multiple car dealerships and several banks for making deposits

• Answering multi-line phones, transferring calls, scanning documents, labeling file jackets, filing

• Ordering office supplies for all offices and dealerships

• Any copying or other things needing to be done for other offices. RECEPTIONIST 08/2020 to 04/2021

Cavenaugh GM

• I answer a multi-line phone system and place calls on hold while using the intercom to page the appropriate department or person and take messages

• I enjoy greeting the customers as they come in the door and leading them to the proper department.

RECEPTIONIST 08/1997 to 03/2020

The Times Dispatch

• I worked in the office answering telephones, greeting and taking care of the needs of anyone who walks in the door.

• Typeset, help in advertising, subscriptions, billing, ordering the supplies needed for the office as well as for customers, took payments, made deposits.

• Stocked the restrooms with supplies needed, as well as fill printers and fax machine with paper.

CASHIER 01/1996 to 01/1997

KFC

• I greeted and took orders from customers in a timely and kind manner, gathered the items purchased, bagged/boxed, took the money, swept, mopped, and washed the dishes.

MISCELLANEOUS 01/1990 to 01/1996

Jobs - AR

• In-home daycare, Joyce Green's Day Care

• Jimco Lamp Manufacturing, Laco Shirt Factory, and Janitorial jobs. EDUCATION

Arcadia Valley Vo-Tech - Ironton, MO Certificate of Graphic Arts 05/1987

Arcadia Valley High School - Ironton, MO High School Diploma 05/1987

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