Christine Neely
Apt *
Experience:
Fisher & Fisher Law Offices, Gouldsboro, PA
Legal Assistant
Setup escrow file, packaged typed escrow instructions for clients, ordered demands, utilities and other items to assist in timely closings.
Attended calls, answered customer questions, and escalated to Escrow Officer when necessary.
Supported escrow process flow and maintained current checklist of action items to be completed.
Tax and lien searches
Assisted in the preparation of documents for recording.
Assisted and verified that all funds were disbursed, appropriate documents were recorded.
Ensured that all appropriate documents, checks and copies were sent to all parties immediately after closing.
Corresponded with lenders, builders, real estate agents and attorneys as needed to gather appropriate information for closings.
Assisted Escrow Officer in managing and developing client relationships to ensure future real estate closing transactions.
Ensured any pending post-closing items were properly and timely addressed. First Priority Title Services, Stroudsburg, PA
Title Assistant
Setup escrow file, packaged typed escrow instructions for clients, ordered demands, utilities and other items to assist in timely closings.
Attended calls, answered customer questions, and escalated to Escrow Officer when necessary.
Supported escrow process flow and maintained current checklist of action items to be completed.
Reviewed and verified all tax and lien search information.
Assisted in the preparation of documents for recording.
Assisted and verified that all funds were disbursed, appropriate documents were recorded.
Ensured that all appropriate documents, checks and copies were sent to all parties immediately after closing.
Corresponded with lenders, builders, real estate agents and attorneys as needed to gather appropriate information for closings.
Assisted Escrow Officer in managing and developing client relationships to ensure future real estate closing transactions.
Ensured any pending post-closing items were properly and timely addressed. Processing Duties
Prepared documents required for closings
Took new orders and submitted to the Exam Department
Ensured that the requirements of the mortgage/title company were met
Verifies earnest money deposits held by broker
First NLC Financial Services, Deerfield Beach, FL
Branch Manager/Senior Loan Officer
Originate and analyze all areas of mortgage application to ensure accuracy analysis to ensure compliance with agency guidelines.
Responsible for assist in the profitability of the company for growth through managing current pipelines, pricing loans, ensuring loans are eligible for financing.
Assist in formulating policies, developing goals and objectives.
Processed mortgage loan information prior to final approval from the underwriters.
Utilized automated underwriting engines to assess credit and collateral risk conventional and FHA lending.
Management included training of Loan Officers.
Corresponded with lenders, builders, real estate agents and attorneys as needed to gather appropriate information for closings.
Filled, prepared and organized all paperwork
Performed VA, FHA, HELOC and Conventional real estate loans
Determined all the documents to ensure they were properly executed
Trained new employees
Coordinated and facilitated the closing with the appropriate parties
Resolved any post-closing issues
Responsible for Post-Closing/Recording after disbursement is complete Kemper Mortgage, Boca Raton, FL
Assistant Manager
Attended calls, answered customer questions
Interacted with realtors, buyers and sellers
Originate and analyze all areas of mortgage application to ensure accuracy analysis to ensure compliance with agency guidelines.
Responsible for assist in the profitability of the company for growth through managing current pipelines, pricing loans, ensuring loans are eligible for financing.
Assist in formulating policies, developing goals and objectives.
Processed mortgage loan information prior to final approval from the underwriters.
Utilized automated underwriting engines to assess credit and collateral risk conventional and FHA lending.
Management included training of Loan Officers.
Filled, prepared and organized all paperwork
Performed VA, FHA, HELOC and Conventional real estate loans
Prepared balanced and disbursements transactions
Cleared up all liens and curative matters on the Title Commitment
Determined all the documents to ensure they were properly executed Diversified Mitigation Services, Boca Raton, FL
Operations Manager
Interacted with lenders, investors, realtors, buyers and sellers
Originate and analyze all areas of loss mitigation application to ensure accuracy analysis to ensure compliance with all agency and investor guidelines.
Responsible for assist in the profitability of the company through managing current pipelines.
Filled, prepared and organized all financial paperwork necessary for submission
Cleared up all liens as well as open matters on the Title Commitment
Requested and negotiated final payoffs
Management included training of all mitigation personnel. Carman Law Office, Boca Raton, FL
Legal Assistant
Setup escrow file, packaged typed escrow instructions for clients, ordered demands, utilities and other items to assist in timely closings.
Attended calls, answered customer questions, and escalated to Escrow Officer when necessary.
Supported escrow process flow and maintained current checklist of action items to be completed.
Tax and lien searches
Assisted in the preparation of documents for recording.
Assisted and verified that all funds were disbursed, appropriate documents were recorded.
Ensured that all appropriate documents, checks and copies were sent to all parties immediately after closing.
Corresponded with lenders, builders, real estate agents and attorneys as needed to gather appropriate information for closings.
Assisted Escrow Officer in managing and developing client relationships to ensure future real estate closing transactions.
Ensured any pending post-closing items were properly and timely addressed. Serphaus SEO, Boca Raton, FL (Current)
Owner/Designer/SEO/Customer Relations
Attended calls, answered customer questions, client feedback, nurture client relationships and develop relationships with new clients
Continually improve and modify strategies to optimize effectiveness
Perform site analysis, keyword research and mapping, and assess link building opportunities
SE rankings with my creative approach and thorough research and analysis
Account management
Develop SEO strategies, and implement and monitor campaigns
Perform competitor SEO research
Prepare analytics and ranking reports and present to clients and management
Maintain maximum effectiveness while adhering to strict deadlines and budgets Amazon, Boca Raton, FL
At home Customer Service Agent
Continually improve and modify strategies to optimize effectiveness
Exude patience and ownership with each customer
Attended calls, answered customer questions, client feedback, nurture client relationships
Typing, phone, and computer navigation skills
Ability to empathize with and prioritize customer needs
Uphold company values and respect every customer
Ability to resolve conflicts and set appropriate expectations with customers
Ability to determine customer needs and provide appropriate solutions Shipt/Uber, South FL
Personal shopper delivery service
Customer service is important in this role
Must have good communication with customers
Time management
Ability to resolve conflicts and set appropriate expectations with customers