Administrative Assistant Legal

FABIOLA CORMICAN

*** ****** ******, ********, ** 11563 • 516-***-**** • ************@*****.***

PROFILE

A self-motivated, resourceful and multifaceted professional, offering exceptional administrative support, client relations, organizational and office management skills • Employ strong leadership, negotiation and conflict management skills to achieve financial and operational goals • Performance reflects reliability, attention to detail, sound judgment and professionalism • Cultivate and maintain productive relationships with all contacts through solid interpersonal, verbal and written communication skills • Prioritize and multitask varied work assignments to meet stringent deadlines • Able to work autonomously or collaboratively to meet/exceed organizational standards and goals • Software: MS Word, Excel, Outlook, PowerPoint, Zoom and NMLS • Internet and social media savvy LANGUAGES & LICENSES

Bilingual in English and Spanish • Verbal and Written Translation/Interpretation Skills • Notary Public CORE COMPETENCIES

Executive Support

Organizational Skills

Scheduling/Calendar

s

People Skills

Project Management

Client/Vendor Relations

Time Management

Team Collaboration

Training/Mentoring

Researching Skills

Inventory/Budget Control

Documentation/Reporting

PROFESSIONAL EXPERIENCE

RELIANCE FIRST CAPITAL, LLC, MELVILLE, NY • Legal Assistant 2019-Present

Research and obtain mortgage licenses for Mortgage Loan Originators to sell in all 50 states.

Provide fingerprints to the NMLS for background checks and to authorize obtaining credit reports.

Promoted to Legal Assistant from a temporary employee in January of 2020. THE HARBOR ROSE BED & BREAKFAST, COLD SPRING HARBOR, NY • Administrative Assistant 2017-1/2019

Provided the full scope of administrative assistance and customer service within a luxury bed and breakfast. METRO SPORTS PHYSICAL THERAPY, GARDEN CITY, NY • Administrative Assistant 2004-2017

Maintained productive relationships with insurance company representatives. Verified coverage and obtained authorizations. Resolved claims issues with diplomacy and timeliness. ADMINISTRATION/CLIENT SERVICE EXPERTISE

Manage daily office operations ensuring a smooth running and cost-effective enterprise.

Analyze operations to determine areas of potential cost reduction, policy change and organization-wide standardization. Provide support to executives.

Develop positive, custom-tailored relationships with high profile clients. Enhance loyalty and complete satisfaction.

Interact with executives and high-profile clients. Handle client inquiries diplomatically and professionally.

Prepare reports, letters and memoranda. Maintain office inventory. Schedule equipment maintenance and repair. Responsible for purchase orders and vendor invoices.

Plan, schedule and confirm meetings, conferences, travel itineraries, client events and company outings.

Participate in weekly meetings to discuss operational issues, personnel performance and budget considerations.

Train and mentor new hires. Educate new employees on all administrative policies and procedures.

Greet and direct visitors; answer and route incoming calls; respond to inquiries; copy, fax, scan and file records and reports; maintain a clear and concise file management system.

Make independent decisions; project a positive, confident and relaxed temperament.

Entrusted to handle highly confidential and time-sensitive information and documentation. EDUCATION & VOLUNTEER

BAY STATE COLLEGE, BOSTON, MA • Associates Degree: Travel & Tourism • 1991 MERCY HOSPITAL, ROCKVILLE CENTRE, NY • Volunteer/Fundraiser REFERENCES FURNISHED UPON REQUEST

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