Chastity Socola
**** ********* ****, ****, ** ***43
(585) 748 – 9639
******.********@*****.***
Objective
Seeking a position within the Rush Henrietta School district where I can maximize my 6+ years of customer service experience & computer data entry skills.
Education
Monroe Community College
A. A. S. in Liberal Arts – (in progress)
Experience
Kohls ~ July 2021 – Present
Floating Position (Cashier, Truck & Order Picking /
SPSmedical Supply Corp ~ December 2011 – November 2013
Data Entry Team Lead – All duties of the Data Entry Technician. Lead and drive the development and activities of a high-performing team working with the department supervisor. Responsibilities include: managing day to day team performance, providing weekly statistics to employees, and providing structured coaching and counseling to improve team performance. Responsible for training new hires. Ensuring team members adhere to company policies and procedures. Organizes staff workload and responsibilities to ensure top performance of the team.
SPSmedical Supply Corp ~ January 2009 – December 2011
Data Entry Clerk - Main job responsibilities where maintaining database of customers, entering new customers into the system. Looking up tests that where incompletely filled out. Maintains customers confidence and protecting operations by keeping customer records confidential. Calling upon customers that have had a failed test and providing them with the CDC guidelines for failed sterilization testing. Answering the telephones as needed.
SPSmedical Supply Corp ~ October 2004 – January 2009
Lab Technician – Main job responsibilities where sorting the testing envelopes that came into the facility (about 8,000 a week). After they were sorted I would transfer the biological strip aseptically into a soybean culture media. The media & biological strip was then incubated. I would gram stain the positive results to ensure there was no cross contamination.
SPSmedical Supply Corp ~ September 2001 – October 2004
Packaging – I was responsible for cleaning packaging materials, loading items into containers, and weighing and labeling the items appropriately. I also performed final checks for defective items, ensure all working items make it to the loading area or inventory, and keep detailed records of materials, quotas and maintaining my own training binder.
Zales Jewlers ~ November 2001 – August 2002
Sales Associate - Main responsibilities was to engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; and meeting individual and team sales goals.
Wegmans ~ July 1997 – August 2001
Cashier - Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.
Skills & Abilities
Great Communicator
Proficient in Microsoft word and excel
Ability to utilize CRM software
Works well with others
Efficient Multitasker
Adaptable Problem Solver
Self-Motivated & Trustworthy