Post Job Free

Resume

Sign in

Administrative Service Assistant

Location:
Atlanta, GA
Salary:
$65,000
Posted:
November 21, 2022

Contact this candidate

Resume:

P a g e *

KIMBERLY A. GUYTON

*** ***** ****** **, **** 104 • Atlanta, GA 30303

Cell: 404-***-**** • adtm9o@r.postjobfree.com

ADMINISTRATIVE / EXECUTIVE ASSISTANT

FEDERAL GOVERNMENT TRAVEL SPECIALIST -MEETING PLANNER

Strong Organizational & Time Management Skills ~ Meticulous Attention to Detail ~ Solid Work Ethic

Multi-disciplined administrative professional with 27 years of experience in government and medical settings. Demonstrated results coordinating travel/meeting logistics for domestic/international flights and conference registrations. Master multitasker with repeated success establishing priorities, streamlining operations, introducing new processes, and serving customers while facilitating productive, efficient work environments in deadline-driven settings. Maintain a professional demeanor; exhibit a calming influence that keeps operational flow on track and preserves confidentiality.

Core competencies include:

•Administrative Management/Public Health • Meeting Planning • Global/Domestic Travel Coordination

•Problem Solving / Issue Resolution • Process Improvement • Report Development / Administration

•Scheduling & Project Coordination • Front Desk Reception • Record keeping

•Communication & Interpersonal Skills • Customer Service • Quality & Regulatory Compliance

PROFESSIONAL EXPERIENCE

CENTERS FOR DISEASE CONTROL AND PREVENTION – Atlanta, GA, 2006-2008, 2010-Present

Global leader in public health dedicated to the prevention of disease through the development and implementation of control procedures, with 11 centers across the U.S. and Puerto Rico employing 8,500 personnel.

Administrative Support Specialist III/Program Analyst Jr./Deployment Operations Coordinator (State, Tribal, Local and Territorial Support Task Force )(Contractor), CDC/DDID/NCIRD/OD & NCEZID/DHCPP (05/2019-

Present)

Reporting to the Manager Deployment Operations, the Program Coordinator will be responsible for coordinating administrative and logistical management of Centers for Disease Control deployments, across the full deployment life cycle - pre-deployment, on-deployment and post-deployment, recruiting staff and preparation of Missions. Work very closely and coordinated with Government Volunteer Employees, for upcoming Field and Remote Missions.

Perform independent research and in-depth analysis of program requirements, budgetary constraints, regulatory limitations, and agency policy to ensure accurate interpretation and to provide efficient and effective service. Provide overall guidance and technical assistance to staff regarding the correct documents needed for administrative, operational and programmatic processes. Use discretion and judgment to ensure assignments and general business operations are compliant with management policies and consistent with the organization's mission and objectives. Monitor customer service requests mechanisms and provide oversight of internal tracking, control and contribute to developing enhancements and refinements to these systems and processes. Develop and maintain the necessary controls, procedures, and evaluation tools for federally established procurement, property, facilities and/or programs Develop and maintain a variety of tracking tools and spreadsheets using basic and advanced functions of a variety of types of software.

Maintain accurate and organized business processes for the work area. Prepare and submit oral or written reports, assessments, briefings and reconciliations as required by management policies, procedures, and regulations for review, tracking or internal workflow analyses, process improvement or other assessments. Coordinate and facilitate communications between NCIRD and other CDC components (OAS, OFR, OHS, OD, etc.) to support business operations. Manage logistical support for various meetings and activities critical to business operations. Provide general project support services or administrative duties as assigned Distribute mail on a daily basis. Process time and attendance in TASNET and maintain appropriate files with leave slips. Maintain calendars and manage conflicts. Serve

as a travel resource contact for NCIRD conference approval actions; travel related initiatives; and assist with resolution and analysis of other travel issues related to conference approvals and day-to-day operations of NCIRD.

Perform overall travel and administrative related tasks. Perform independent research to ensure accurate interpretation of the numerous and complex guidelines related to new travel and conferences issued by HHS. Process and manage the domestic travel functions related to all aspects of NCIRD travel authorizations. Prepare and coordinate travel for all staff; ensuring that requests

are compliant with NCIRD/CDC/HHS policies, procedures and regulations. Facilitate and manage the administrative functions related to the processing of all individual and group travel memorandums; of travel reporting (audits) for travelers.

Develop reports related to CAS II, Concur Gov or other systems as needed. Monitor travel projection lists and updates projections as necessary. Monitor and update ULOs on a monthly basis. involved in receiving and effecting systems data exchange in support of personnel requests; providing established reporting and reconciliation; and, ensuring the completeness, accuracy, and appropriateness of requests, Assist with new employee processing, award nominations, staff requisitions and detail actions. Ensure outside activities records are compliant with general business operations.

Prepare and Process Civil Service, Commission Corps, SBRS Distinguished Consultant and Non-FTE Personnel Actions. Track forms and materials associated with evaluation, training and staff development. Assist with obtaining training for NCIRD staff on

CDC systems, Contribute to the development, enhancement, and improvement of internal/external systems and NCIRD processes.

.

TravelSpecialist/AdministrativeAsst.,(Contractor)-CDC/OCOO/OFR/OGS,

CDC/ASU/OMPS/NCHHSTP,CDC/OS/OSQ (08/2017-05/2019) Provided Administrative Support and Travel Preparation to Directors, Executives, and to the staff of The Office of Grants Services, Office Of Financial Resources, and The Chief Operating Officer; Administrative Service Unit of the Office of Management & Program Support & The Office of Science/Office of Science Quality. Responsible for coordination and preparedness of Domestic and International Travel, including comprehensive travel support to include travel authorizations (TA) itineraries, troubleshooting, etc. for all CDC responders. Contacts Omega to schedule itineraries (airline, hotel, rental car) Processes TA in Concur Reviews and recommends TA and vouchers in Concur, Send travel documents to travelers (domestic), Sends itineraries to CGH (international), Coordinates travel issues with the Travel Approver, Processes travel vouchers, Provides assistance to deployed personnel, Makes amendments to TA’s and itineraries as directed by the Travel Approver or Logistics. Also, maintained executive calendar, prepared correspondence, fielded telephone inquiries, and scheduled appointments. Reserved Meeting Rooms, ordered office supplies and equipment, and distributed mail. Earned recognition among staff for providing superior service and promoting a positive, productive environment.

Administrative Assistant, (Contractor)CDC/WHFB/DRH/NCCDPHP (11/2016-08/2017)

Provided Administrative Support to Executives, ART Team and designated staff within Women’s Health & Fertility Branch, Division of Reproductive Health, National Center for Chronic Disease Prevention and Health Promotion; to efficiently execute tasks needed to support the division’s goals and objectives. My role as The Program Administrative Assistant is the primary point of contact for internal customers and the general public.

Duties and Responsibilities

Screen and redirect public inquiries to appropriate staff members.

•Work closely with designated staff on the coordination and submission of the travel management process and procedures; Domestic and International Travel, through Concur Government Edition & CDC Global Travel.

•Work closely with designated staff to ensure the smooth functioning of the existing calendar scheduling system.

•Manage the Executive level calendar by prioritizing and revising, as needed, on a daily basis.

•Provide a daily written calendar for the Chief and participate in regular meetings to stay abreast of activities.

•Utilize the scheduling system and provide oversight and scheduling of meetings and conferences for branch leadership and designated staff.

•Review emails and prioritize as necessary for action.

•Oversee the conference bridge line and the recording of designated meetings.

•Take roll-call for meetings and prepare meeting minutes.

•Perform data analysis and develop reports on a regularly scheduled basis, representing all activities of the division.

•Coordinate recurrent meetings for the division by producing agendas, distributing hand-outs, coordinating call-in numbers / AV support, taking meeting minutes and distributing applicable materials to the division

Perform various administrative functions for branch leadership, including but not limited the use of a copier, fax machine, and scanner; collating mail-out materials; telephone coverage for the branch main line; coordinating and scheduling meetings and interviews and preparation of informational packets; preparation of travel itineraries; assistance with completing of presentation materials; and oversight of office moves for division staff.

Qualifications

•Understanding of various types of correspondence, such as control, intradepartmental, written and oral.

•Understanding of various types of governmental records, ability to collect essential information, format information in appropriate templates.

•Strong proofing and editing skills of documents prior to finalization and distribution.

•Ability to display professional presentation at all times as the primary point of contact for internal customers and the general public.

•Ability to gather, analyze, and input data into existing systems and review division submission for accuracy as well as manage the integrity of these tracking systems.

•Ability to maintain data for future tracking needs.

Administrative Assistant, CDC/NCHHSTP/DTBE/OD (08/2016-11/2016)

Provided Executive Level Administrative Support, to the Director, Deputy Chief, and The Associate Director, to the National Center for HIV/AIDS, Viral Hepatitis, STD & TB Prevention, OD Office. Arranged Domestic and International travel accommodations for staff; prepare travel orders, memos, travel vouchers, and support documentation for approval and fund disbursement; coordinating Conference Registration. Manage the calendar of all three Senior Staff, Conference Room Scheduling, Time and Attendance, as well as Process incoming and outgoing materials such as correspondence, reports, memos, and other forms of written communication.

Human Resources Assistant, CDC HRO Human Resources Office/Client Services Office (08/2015-05/2016)

Hired to service NCIRD Program, and assist HR Specialist, Supervisory Officials, and Action Officers, by performing technical and administrative work in support of position classification programs and functions; finalizing position classification actions, coding and processing personnel actions, extending job offers, recruiting and in-processing employees, preparing pre-appointment packages and providing a variety of general information, regarding orientation, Federal Employee Benefits Program, Basic HR Policies, etc. Utilized HR Systems (USA Staffing, Onboarding, CAPHR) to process a wide variety of benefits actions and to generate reports as required.

Administrative Officer, CDC Radiation Studies Branch, NCEH (11/2013-8/2014)

Provided administrative support to The National Center For Environmental Health, and staff members. Preparation and completion of time and attendance, utilizing (TASNET); Coordinated domestic and international travel arrangements and preparing voucher reimbursements. Reserved meeting and conference rooms, processing training request, distributed mail and performed other administrative task.

•Provided exceptional customer service and draft responses to information request, related to Radiation Studies Branch Hotline inquires.

•Streamlined processes to improve efficiencies by developing tracking systems to easily access critical data.

EDUCATION / CREDENTIALS

AAS in Hospitality – Travel & Tourism; Hospitality, Event and Meeting Planning Management (Degree anticipated in Fall 2022)

HERKIMER COUNTY COMMUNITY COLLEGE, Herkimer, NY

Dean’s List student with a 3.73 GPA

Professional Development

Plan Your Meetings, Seminar

Meetings Quest, Seminar & Workshop

Professional Affiliation

Member, Society of Government Meeting Professionals (SGMP),

Member, Meeting Professionals International (MPI)

Volunteerism / Community Service

Empty Stocking Fund • Young Adult Guidance Center • Georgia Public Broadcasting

Voices of Reason Community Choir • Atlanta Food Bank • March of Dimes • Special Olympics

Technical Proficiencies

Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint, Adobe Photoshop, Oracle, Java)

(FoxPro) ICAP • PeopleSoft • ASK • GovTrip • Travel Express

Global Travel (CDC)/ Public Trust Security Level • Medipac, OAS/GOLD (Grady Health System) • Gavac,Vacman (DHR) * WUF

V.S.T.S Database; MACCs 1350, Visitor Supplied Training System (CDC), Sabre Virtually There,, NCIRD Cross Clearance,

NCIRD Seminars, Concur Government Edition, Covid-19 Emergency Response Team



Contact this candidate