Shift Manager Receptionist

YM Yered Marquez

San Jose, CA ***** 669-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Quality Assurance Inspections

Environmental Compliance

Following Detailed Instructions

Efficiency Optimization

Customer Satisfaction

Exceptional Attention to Detail

Job Specifications

Equipment Safety

Upbeat and Positive Personality

Calm and Professional Under

Pressure

WORK HISTORY ASSEMBLER (MEDICAL DEVICE) ' 02/2021 to 10/2022 Candid Co. Milpitas, United States

Followed detailed assembly instructions, processes and procedures at Candid Co.

Visually inspected devices for defects and placed defective items into reject bin.

Applied blank labels to devices, packaged and sealed items before sending for quality review.

Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.

Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.

Polished, wash/dry, seal, packaged and seconded inspection for all aligners

Form and cut whitening kits and trimed once molded Worked in clean room environment, followed GMP and GDP process as well as laser mark and CNC

SHIFT MANAGER 07/2014 to 05/2021

Burger King Milpitas, United States

Trained and mentored new employees to maximize team performance. Supervised employees and oversaw quality compliance with company standards for food and services.

Kept employees operating productively and working on task to meet business and customer needs.

Coached crew members to optimize performance and motivate toward more efficient work.

RECEPTIONIST 12/2020 to 12/2020

Canyon Spring Post-Acute San Jose, CA

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression.

Confirmed appointments, communicated with clients and updated client records.

Answered central telephone system and directed calls accordingly. SUPERVISOR 01/2017 to 03/2020

Nu Pair Milpitas, CA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Evaluated employee performance and coached and trained to improve weak areas.

Maintained compliance with company policies, objectives and communication goals.

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