Addie Moore
Front End Supervisor
Clinton Township, MI 48036
************@*****.***
To obtain a position as a Employee given customer's and patient's comfort, fast, and friendly service, also to be allowed to show my skills, knowledge, and professional experience. Willing to relocate: Anywhere
Work Experience
Medical Assistant
Henry Ford Health System - Detroit, MI
July 2021 to Present
Greeting and rooming Patients, taking vitals, medical history, verification review of medications, giving injection Covid vaccines, influenza shots, vitamin B-12 shots, hepatitis A&B etc. also discharging patients making follow-up appoints, providing summary of visit paperwork. In basket replying to patients messages refill request, paperwork questions and completion, faxing documents etc. Assisting doctors with Pap smears, breast exams, and injections.
Medical Assistant Web Specialist
Rehabilitation Physicians, PC - Novi, MI
December 2015 to May 2021
I provided, potential patients with information, who were inquiring online from different sites like Linked In, Google, Facebook, Instagram, email, phone calls, and etc. about the treatments, procedures, locations, Insurance acceptance. I set appointments, intake of personal health information and demographics, took vitals, prep for procedures like EMG, urinalysis, epidural injections, Botox injection, individual medical exam (IME), including setting appointments for outside MRI, CT Scans, and X-Ray. I obtained referrals for required insurance, obtained prior Authorizations for medications, and procedures. I obtained peer to peer appointments for the physicians and appealed denied decision from insurance companies, providing proof of medical necessity. I also took physicians order that included in putting diagnosis and procedures code, future treatment and procedure plans, and next appointment details. During my years of employment, I managed the Farmington Hills locations for two years, duties consisted of Key holder, Greeting patients, checked patients in and out, intake of demographic and insurance information, collected balances and copay, and explained billing details for inquiring patients. Front End Supervisor
Forman Mills - Detroit, MI
July 2013 to June 2014
Provide customer service and assistant with complaints, provide my associates with change and pulls, also to count down my associates cash draws at the end of their shift's Clean client home, cook doctor order meals
Home Health Aid - Detroit, MI
August 2011 to May 2013
Cook for client, take to doctors appointments, remind client to take medication, etc. DR. OBIOMA AGOMUOH (MD/OBGYN)
Group Medical Clinic - Hamtramck, MI
November 2007 to June 2012
3120 Carpenter ST. Hamtramck, MI 48212
313-***-**** or 1-248-***-****
Extern Completion 160 hours
Hired 11/1/2007 - 06/30/2011 (OFFICE MANAGER)
DUTIES: Opening and closing the office, greeting the patients, Appointment Scheduling, Insurance Verification, Referrals, Charting, Weight, Height, Blood Pressure, Vitals, Venipuncture, Injection's, Set up for Procedures, PFT Testing, EKG's, HCG Test's, Assist with Procedure's, Fill out Forms ( Cytology & Pathology), and House Calls
Auditor
R.G.I.S Inventory System
December 2010 to July 2011
Provide an accurate and safe work environment
Home Health Care Provider
Education
Certified in Medical Billing & Coding
Dorsey Business Schools-Roseville - Roseville, MI
January 2014 to January 2015
CERTIFICATE
EVEREST INSTITUTE - Detroit, MI
2007
DIPLOMA
FINNEY HIGH SCHOOL - Detroit, MI
2004
Assessments
Customer focus & orientation — Expert
June 2021
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS: (CLINICAL)
INJECTIONS VENIPUNCTURE VITAL SIGNS
SUB Q Butterfly TPR
IM Syringe Blood Pressure
ID Weight
GLUTE Height
Urinalysis, EKG's, Charting, Breast Exam, Bandaging, Physical Examination, Sterile Equipment, Pelvic Exam, Hematocrit Testing, Cleansing Wounds, Glucose Testing, Rectal Exam, Electrocardiograms, HCG Test, Centrifuging
ADMINISTRATIVE:
CPT Coding Patient Billing/Ledgers Dosage & Calculations Prescription Call IN Cytology&Pathology Forms ICD-9 Coding PDR's Patient Appointments Patient Charting Type. 45 WPM. Online/Web Specialist responding to inquiries and intake of information, also providing information. Referrals, Prior Authorizations, Appeals