MIRACLE HILL
CUSTOMER SERVICE REP
CONTACT
************@*****.***
PROFILE
Dedicated Customer Service Professional with history of meeting company goals and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new challenges. I am willing to go beyond my job responsibilities to get the job done.
SKILLS
EXCEL, OUTLOOK
MICROSOFT WORD, SALES FORCE, COMMUNICATION
AVIOTE, PROBLEM SOLVING, TALENT
EXPERIENCE
Customer Service Rep - Construction Company
1/22 - 9/22
Organized a large volume of I-9 documents for state regulations. Created spreadsheets for employee list in the company for I-9 corrections. Filed company documents in correct location and made necessary copying for company forms. Placed I-9 in correct order for company review and corrections.
Patient Advocate - Sunovion
11/20 – 1/21
Managed inbound and outbound calls for a busy pharmaceutical company. Reviewed applications for medication approval. Scheduled appointments for Rep to introduce new and existing medications to medical facilities. Problem solved patient and customer complaints for company.
Recruiter - Friends of Cyrus
11/15 – 10/20
Generated specific candidates pool career opportunities through strategic placement of advertisement. valuation of employee for onboarding and orientation. Worked with managers to complete payroll for staff. Made inbound and outbound calls. Ran background check and occupational drug testing for new employees. Followed up on applicants sourced pipelines, events and company database.
EDUCATION
Willingboro High School
1995-1999
Studied computers I and computers II
Harrison Career Institute
2001 - 2002
Studied Medical Assistant
Studied Phlebotomy