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Barbara Murphy

856-***-****

adtm8h@r.postjobfree.com

SUMMARY

Team-focused experience with diverse groups; community minded and energetic style provides efficient, cost-effective utilization of resources while developing relations and maximizing customer service. Strengths consist of considerable knowledge of medical records and administrative procedures; dedicated to highest standard of excellence. Key talents include

Discharge Summary Pre-Admission Screenings & Coordination · Financial Records

& Invoicing ISP REPORTS · Financial Records & Invoicing QQR / PPL Reports · TSS Grief, Loss and Transitions. Intake and Assessments. Treating Problem Gambling. Recovery in a Bottle. For Best Results. Treatment Plans Treating the Whole System: Family & Couples Therapy in Substance Use Disorder CAREER EXPERIENCES

HCTC

Clinical Supervisor Feb 2019 - Present

As a Clinical Supervisor I’m responsible for the supervision of a clinical team in an outpatient addiction recovery environment. I have maintain standards of professional counseling practice in accordance with clinic policies and procedures. As a Clinical Supervisor my responsible is to provide direct care of patients, facilitating work flows, and serves as a resource for staff and providing team leadership with a census 857 patients and 12 counselors that I work close with day in and day our. Part of my key responsibilities as a Clinical Supervisor, is to provide supervision of clinical staff and ensures compliance with state and federal regulations, CARF standards, and clinic and corporate policies and procedures; makes staff assignments and creates schedules; updates support staff when changes are made; monitors counselor's compliance with productivity requirements and develops improvement plan when requirements are not met; ensures quality patient care; conducts treatment plan reviews as needed; performs chart audits and communicates results of audits to staff; assess level of care for patients; conducts treatment plan review as required; participate in reviews ensuring adherence to policy, best practices, and regulatory requirements; assists with the recruitment, hiring and training of qualified clinical staff; may also be involved in crisis intervention and work as a liaison within community; ensures ethical and professional conduct by clinical staff; and, perform other duties as assigned Fuctionalization Raleigh NC

Manager/Lead Behavioral Health Coach 2009-2019

Managed and oversaw group home operations, finances, purchases, maintenance, administration, and safety regulations/licensing

• Efficiently managed group home for residents with developmental disabilities and behavioral issues through motivating direction of a team of 10 staff

• Effectively interviewed, hired and trained new staff, created schedules and supervised personnel; facilitated ongoing mandatory trainings

• Provided direct resident care, from administering medications and holding IDT and quarterly meetings through scheduling and coordinating individual physician appointments

• Effectively observes all 6400/6500 regulations

• Collaborated with agency nurse to train staff on administration of medication for the residents

• Instituted systems at the facility to oversee residents' nutritional needs and special diets and the storage and disposal of medications

• Successfully developed and implemented behavioral and teaching guidelines to maximize results

• Strategically allocated and administered budget to optimize use of resources and control costs as well as assisted residents with personal finances

• On-call 24/7 for emergencies and psychiatric hospitalizations South Light Inc. Raleigh NC

Prevention Specialist/Case Manger 2005-2009

In charge of providing various comprehensive, evidence-based substance abuse/ alcohol prevention curriculums/programs to a variety of age groups at different venues

(including schools, adults, veterans, after-school programs, youth centers, etc.),. Provide substance abuse/alcohol educational services to adults and students as well as parents, veterans teachers and others in the community. Provide program development and support

Provide assessments and intakes to determine clients service needs. Ability to travel throughout the community and participate in projects such as health fairs.

Administrative work such as paperwork and data input. Prepare and maintain documents for the program and the courts. Maintain safe environment conducive to learning.

Counseling groups and One on One individuals sessions Discharge Pans

South Light Inc. Raleigh NC 2005-2009

Prevention Specialist/Case Manger

In charge of providing various comprehensive, evidence-based substance abuse/ alcohol prevention curriculums/programs to a variety of age groups at different venues

(including schools, adults, veterans, after-school programs, youth centers, etc. Provide substance abuse/alcohol educational services to adults and students as well as parents, veterans teachers and others in the community. Provide program development and supportProvide assessments and intakes to determine clients service needs. Ability to travel throughout the community and participate in projects such as health fairs.Administrative work such as paperwork and data input. Prepare and maintain documents for the program and the courts. Maintain safe environment conducive to learning. Counseling groups and One on One individuals sessions Discharge Pans Dr. Do Youn Kim Family Practice Kearny, NJ 2001-2005 Office Manager

Handled paper work for new hires, maintain all HR forms, hiring and firing of administrative staff and performing annual reviews. Knowledgeable with medication and procedure authorization, specialty referral ., etc. Knowledgeable with electronic billing and EMR, ICD-10 codes and medical terminology. In charged of staff meetings/ Procedure Scheduler: Scheduled is responsible routine Out-Patient Consultation Appointments and Out-Patient Follow-up Appointments scheduled with Physicians, and all procedures performed by the family practice Schedules patient's office consultation and follow up appointment according to the patient's request related to physician, day and time preference Works collaboratively with physician, and physician assistants to optimize patient care All other duties as assigned. Relevant Accomplishments:

•Developed and implemented emergency and urgent care program policies and procedures for the Family Practice programs; ensured regulatory compliance.

•Reorganized freestanding Urgent Care program to improve Family Practice and service quality and reduced $300,000 loss to $30,000 profit in 12 months; operations improvement included addressing management, clinical staffing, inventory management, patient charging, and reimbursement schedule.

•Partnered with Medical Records, Business Office, Finance and Compliance to review, analyze, develop and implement a revised emergency department charge master / patient billing system and established audits to monitor compliance.

•Ensured regulatory compliance to JCAHO standards, HCFA and OSHA compliance; validated by surveys.

EDUCATION

Capella Univesity - PHD - Present

Thesis: Reducing Urgent Care Patient Length of Stay Strayer Univesity MBA

North Carolina Wesleyan College Raleigh

Dual BA Degree iPsychology & Sociology

Certification/Training

Office of Development Program (ODP) Training

PCB Certified Family Recovery Specialist

PCB Clinical Supervisor Certification

PCB CADC

PCB CHCW

ASAM

Motivational Interviewing

The Leadership for Collegiate Leadership & Achievement Adult and Pediatric First Aid/CPR

VOLUNTEER AND CAUSES

Willing Heart Center

Help serve food and clothing to less fortunate in the community Causes: Children Civil Rights and Social Action, Economic Empowerment, Education, Human Rights, Poverty Alleviation, Science and Technology

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