OBJECTIVE FLIGHT ATTENDANT/DEPARTMENT ADMINISTRATOR

HIGHLIGHT OF QUALIFICATIONS

■5+ years’ experience as a flight attendant

■Proficient knowledge of aircraft emergency equipment and emergency procedures

■Able to legally live and work in Canada

■Able to obtain Airport Security Clearance

■Knowledgeable with safe food handling procedures

■Proficient user of using MS Office (Word, Excel, and Outlook) and internet

■Strong administration, organizational, planning and time management skills

■Ability to work in a fast-paced environment

■Ability to exercise initiative accurately and handle several tasks and changing priorities

■Demonstrated ability to maintain a professional and productive work environment

■Excellent organizational skills with attention to detail

■Excellent interpersonal and communication skills, ability to connect with different people in a calm and courteous way

■Trilingual in written and oral English, Farsi and Turkish

EXPERIENCE

Winners, Sales Associate, Coquitlam 2019 – CURRENT

■Greet and assist customers in a friendly and professional manner

■Take a variety of payment forms using a POS machine

■Provide refunds and returns according to organization standard

■Clean and maintain department floor ensuring customer safety

Gratis Cosmetics, Cosmetic Sales Advisor, Turkey 2014 – 2019

■Communicated with customers to discuss beauty products and sales promotions

■Monitored sales progress in order to meet and exceed personal and professional targets and generate profit

■Maintained loyal clientele through follow-up contacts and building client relationships and referrals

■Provided personalized consultations and performed makeovers and makeup sessions

Iran Air, Ticketing and Passenger Service Agent, Iran 2012 – 2013

■Responsible for assisting with customer check in, ticketing, tagging/handling baggage, boarding, deplaning and dispatching flights on time

■Courteously answered customer inquiries regarding travel times, seat availability, pricing, transportation and general questions

■Managed passenger database and reservations and recommended additional products and services

Mahan Air, Flight Attendant, Iran 2007 – 2012

■Provided outstanding customer service to all passengers and delivered safe, enjoyable, and reliable flying experience

■Demonstrated safety equipment and procedures and ensured passenger and cabin safety

■Assisted passengers with boarding and deboarding of both domestic and international flights

■Complied with company policies and regulations and maintained passenger and cabin safety

VOLUNTEER

Pars Nevshehir Church, Turkey 2014 – 2019

●Provide Daycare for people attending church service

●Assisted kitchen staff during church functions

●Worship leader, directed band and singer

EDUCATION

Hospitality Management, Homa Hotel Group, Iran 2013

Advance Flight Attendant, Safen Farr Aviation Training Center, Advance training of Mahan Air, Iran Bachelor of Mathematics, Hamedan University, Iran 2007

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