Customer Service Call Center
Resume:
Christyne North
Cops Monitoring
Boca Raton, FL *3305
***************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Customer Care Rep II
Ranstand Staffing - Fort Lauderdale, FL
October 2020 to Current
CDC Vaccination Hotline Representative
Dispatcher
COPS Monitoring
February 2019 to August 2019
Gave peace and assurance to customers in alarm companies. Customer Service Rep/Dispatcher
All Year Cooling - Fort Lauderdale, FL
December 2017 to August 2018
Customer Service, Appointment setting, Collect Payments, Dispatching, Closing Customer Service Representative
Sutherland Healthcare Solutions - Coral Springs, FL April 2016 to April 2017
BlueCross BlueShield Customer Care Rep
Customer Service Rep
CSR - Pompano Beach, FL
October 2014 to April 2016
Master Trace insurance inquiries
Cashier
Home Depot - Redlands, CA
July 2001 to August 2002
Greeted Customer took their orders and making sure they had a great shopping experience. Education
Associate's in Social Work
Broward College
Vocational in Medical Administrative
School Of Health
Skills
• Customer Service
• Customer Care
• Call Center
• CSR
• Dispatch
• Data Entry
• Dispatching
• CRM software
Assessments
Cashier Skills — Expert
May 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Expert
Customer Focus & Orientation — Proficient
May 2020
Responding to customer situations with sensitivity Full results: Proficient
Verbal Communication — Highly Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Call Center Customer Service — Familiar
August 2019
Applying customer service skills in a call center setting. Full results: Familiar
Workplace Safety — Highly Proficient
December 2019
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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