Summary

Eager for the next security or office manager opportunity, ready to apply years of safety, supervision, protection, privacy compliance, training, auditing, IT support, and taxation and finance support. Adept at industry regulations including insurance, FDA, OHRP, OSHA and DOT for business and protocol management on up to grant writing.

Education

Regents HS Diploma May 1985

Macy’s Pre-Med Honors

A Philip Randolph Campus HS

New York, New York

Bachelors of Arts May 1993

History Major, Concentration in Biology

Swarthmore College

Swarthmore, Pennsylvania

Medical Assistant Certificate

Honors June 2017

Allen School of Health Science Jamaica, New York

Experience

Security

Security Officer Contemporary Services Corporation NY, NY April 2019 – Present

Ensured safety throughout New York, New Jersey and other states at stadiums, the US Open and, the PGA golf tournament by providing relief to assigned posts or conducting bag search and monitoring a WMTD.

Security Agent Global Security Service (Securitas) NY, NY June 2021 - February 2022

Ensured safety at JFK airport terminal including providing relief to various posts, providing bag search, using a wand and monitoring for weapons through a WMTD. Received emergency reporting to x-ray trainings.

Security Officer Quality Protection Services NY, NY January 2020 - June 2021

Ensured safety within corporate buildings including relief service, monitoring CCTVs for building and MTA, conducting floor patrols, providing guest passes, receiving mail, flowers, approving escort guests and access privilege look up in Manhattan.

Security Agent Allied Universal Protection Services NY, NY November 2019 - December 2019

Ensured safety at JFK airport terminal including a posted tour at barrier areas, the AOA.

Security Guard Corporate Loss Prevention Associates NY, NY February 2018 - November 2019

Ensured gate, exit, hall or ramp safety at a JFK airport terminal including providing relief.

Security Guard Custom Protective Services NY, NY January 2017 - February 2018

Ensured safety of a Macy’s residential conversion at construction site: monitoring attendance, digitally, received checks, conducting floor patrols, managing a booth. Always working under a security manager, architects, construction workers.

Security Guard NYC Fire Guard and Security Brooklyn, NY December 2016 - January 2017

Ensured safety of various construction sites and at Grand Central Station.

Security Guard US Security Associates NY, NY January 2016 - November 2017

Ensured safety of a residence and businesses including JC Penney, Sephora and at the 92nd St Y, and the Marriott hotel. Assisting as necessary in regular operations and, to prevent emergencies.

Hospitality

Hospitality Manager M2 Consultancy Queens, NY April 2014 - January 2016

Served as reservation specialist. Offered concierge support. Provided hospitality including light housekeeping.

Education

Assessment Administrator Westat/National Assessment of Educational Programs NY January 2014 - March 2014

Served as presenter, scribe, coder, providing data management. Conducted data analysis. Supervised exams. Assisted, gifted to special education students while testing in reading, math and science at various schools.

Tutor M2 Consultancy NY, NY September 1998 - June 2000

Assisted (4) elementary to high school students in math, science and social studies.

Management

Medical Office, Data Analyst and Clinical Trials Experience

Medical Assistant WILLIAM G JOHNSON, MD, PC, NY February, 2017 - June, 2017

Provided clinical & laboratory support: EKG, phlebotomy, vital signs, gathering patient histories. Conducted basic lab tests. Prepped for specimen shipping after using a centrifuge. Performed front office duties, using multi-line phone and EHR for: appointment scheduling, insurance verification. Reviewed medical billing and invoicing.

Patient monitoring included scheduling, canceling, re-scheduling patient appointments and/or consults; monitoring appointment requests from multiple electronic sources; huddles with other MSAs, medical and nurse to determine the daily needs of the clinic, verifying and updating demographics and insurance information when patients checked-in for appointments; coordinating administrative functions relating to emergency and non-emergency transfers.

Extramural Research Manager Memorial Sloan Kettering Cancer Center NY, NY April, 2012 – April, 2013

Program Manager: Strategizes, cross referencing health outcomes indicators including rates, utilizing statistics, for developing new programs. Resolves individual or group thought on policy, marketing, research and development.

Clinical Research Manager Memorial Sloan Kettering Cancer Center NY, NY November, 2005 – April, 2012

Develops corporate relationships for pharmaceutical and hospital based clinical trials. Develops GCP operations from site assessment and selection. Performs clinical trials management including for radiology and radiation oncology (e.g. FDG-PET): protocol, budget, operational and timeline development, clinical data review including reporting (scheduling, canceling, re-scheduling patient appointments and/or consults; monitoring appointment requests from multiple electronic sources; huddles with other MSAs, medical and nurse to determine the daily needs of the clinic, verifying and updating demographics and insurance information when patients checked-in for appointments; coordinating administrative functions relating to emergency and non-emergency transfers), regulatory, quality assurance and compliance management, including RECIST. Conducts case review per staffing, regulatory, safety and project related concerns with staff and physicians. Pre-monitors for clinical research monitors.

Attends meeting for development and operations purposes. Reviews IND/NDA updates. Facilitates indemnity requests. Prepares project responses with lawyers, finance officers and administration. Writes sections, completes proposal submissions. Develops budgets. Works closely with lawyers on agreements and contracts. Facilitates publishing, patent submissions. Provides financial forecasts. Submits staff time including vacation, sick, personal & tuition reimbursement.

Grants submission coordinator at an outreach site for the American Cancer Society, National Institute of Health, New York Community Trust, New York State Public Health, Gay Men’s Health Crisis, Robin Hood Foundation and the Susan G Komen for the Cure NY.

Research Data Manager Memorial Sloan Kettering Cancer Center NY, NY November, 2002 – November 2005

Manages data and regulatory documentation, communications for executive and staff levels on real time data reporting. Monitors developing programs, projects, and research activities. Grants management for NIH post awards from $120, 000 to $1,000,000 annually for five years. Coordinates project design and execution with investigators. Reviews, completes grant writing. Leads recruitment efforts for faculty, external reviewers, and support staff. Responds to reviewer critiques. Plans for and executes resolutions. Utilizes SPSS for team data. Conducts phone and in-person interviews. Trains, mentors staff of 20+ for medical teams. Activity includes: scheduling, canceling, re-scheduling patient appointments and/or consults; monitoring appointment requests from multiple electronic sources; huddles with other MSAs, medical and nurse to determine the daily needs of the clinic, verifying and updating demographics and insurance information when patients checked-in for appointments; coordinating administrative functions relating to emergency and non-emergency transfers. Plans large retreats and scientific meetings. Prepares budgets. Drafts legal documents with lawyers. Request insurance documents for projects. Approves staff time & requests.

Research Project Coordinator Memorial Sloan Kettering Cancer Center NY NY November, 2001 – November, 2002

Data Analyst: Manages data and regulatory documentation, communications for sponsor, executive, staff levels and client. Monitors developing research. Mentors colleagues on software, entering data and generating reports. Trains staff on data management. Manages data and regulatory processes, reviews data, and develops case report forms and informed consent forms. Develops CRDB data dictionary for ORACLE software system. Conducts institutional audits and participant case management. Submits to committees. Prepares and presents posters for PI and self at society meetings.

Research Study Assistant Memorial Sloan Kettering Cancer Center NY, NY April, 1998 – November, 2001

Manages cases. Patient monitoring included scheduling, canceling, re-scheduling patient appointments and/or consults; monitoring appointment requests from multiple electronic sources; huddles with other MSAs, medical and nurse to determine the daily needs of the clinic, verifying and updating demographics and insurance information when patients checked-in for appointments; coordinating administrative functions relating to emergency and non-emergency transfers. Review all data and regulatory documentation, communications and operations on clinical trials for 4 facilities. Develops tools, consent forms. Reviews regulations. Prepares, organizes and submits interim and final progress reports. Registers study participants as part of a Help Line team into an institutionally designed database.

Coordinator The Brooklyn Hospital Center NY, NY January 1994 - April 1998

Patient monitoring included scheduling, canceling, re-scheduling patient appointments and/or consults; monitoring appointment requests from multiple electronic sources; huddles with other MSAs, medical and nurse to determine the daily needs of the clinic, verifying and updating demographics and insurance information when patients checked-in for appointments; coordinating administrative functions relating to emergency and non-emergency transfers.

Provided services including customer service, direct marketing in healthcare, public affairs and development, insurance verification, case management, purchasing, community health education and even government meeting representation. Supervised staff. Supplied field laboratory support. Manager of a community health store front, opening and closing, providing security. Managed inventory. Planned events. Encouraged use of community resources.

Additional Skills. Expert, moderately on: typing 50 WPM or in 10 key. Document processing. Applies data management and coding in Oracle systems and .Microsoft Access. Uses HDS and other EMR like Epic. Proficient in: Microsoft, Visio, Adobe, hiring boards, PeopleSoft.

CPR/AED January, 2017 - January, 2019 Allen School of Health Science Jamaica, New York

SoCRA June 2013 – 2014

Society of Clinical Research Associates Philadelphia, Pa

Nominations

Covington’s Who’s Who 2013

National Association of Professional Women (NAPW) 2013

10+ Year Board Member - also Secretary

Board Recruitment Member, Real Estate Member, Gala Recruitment Member and Chair

Ifetayo Cultural Arts Academy, Inc. 2012

Interests

Volunteer as registrar, pharmacy aide, and improved data management on activities in Africa, India and Haiti

Participated in a musical (singer) and educational talent exchange in Haiti and in Shanghai and Beijing, China

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