Medical Assistant Health Technician

Elise Francois

Saint Rose, Louisiana *****

985-***-**** ***********@*****.***

Work History

Ochsner health center – Elmwood building B October 2021-present

Medical assistant staffing resource Ct

Ensures both patient and provider are prepared for the visit

Rooming patient: verify patient by first and last name and date of birth ensure all patient current information is update, get vitals on each patient

Independently cleaned and prepared exam room for patient arrival

Adapt to behavior to specific patient needs, populations, and performing other related need

Ochsner St. Charles parish hospital January 2020 – October 2021

Mental health technician

Efficiently conducts patient’s vitals rounding while collaborating with another teammate ever two hours for an average census of 15+ patients per shift to provide exceptional patient care/ experience to keep the care team informed of any unusual activities related to the patient’s safety.

Proactively seeking opportunities to engage with patient to enhance their overall experience to ensure their needs are being and exceeded

Resolves combative patient incidents though compassion and emphatic phrase/ gestures the situation to de-escalate the situation in a timely manner.

Burger King September 2018- February 2019

Crew trainer

Mentored co-workers to prepare them for a fast—prepare environment and manage up their skills for increased customer satisfaction and elevated brand loyalty.

First medical clinic

Intern

Streamlined sanitization process following patient visits to ensure a clean, worry-free experience for the next patient.

Strengthened the company’s commitment to documentation excellence by fulfilling a myriad of administrative tasks to remain highly organized and efficient regarding patient vist communication insure

Education

Blue cliff college

Associates degree-clinical medical assisting

Volunteer service

Ochsner medical center-Kenner

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