#***-****-* *** **, Edmonton, AB T*X *K*

Tel: 780-***-****

E-mail : adtm31@r.postjobfree.com

Pascal Mieluzeyi Kinshalu

Tickets

Security License, Driving license class 5, Van Safety (15 passengers), Provincial Hours of Service (Alberta) First Aid, OSSA, CSTS, CICT Fire Extinguisher Training, Forklift Reach, Sit-Down C/B, and Walkie.

Computer Skills

Desktop publishing: Microsoft Office Word (Excel, Access, Outlook, PowerPoint, FrontPage and Word)

Multimedia: Photoshop, Acrobat, Dreamweaver...

Professional

Experience

Willoridge Construction, Fort Saskatchewan, IPL Heartland July 2021- November 13, 2022

Maintain cleanness in IPL Heartland site’s buildings, trailers and washcars

Dust desk and tables

Empty garbage

ACDEN Bee-Clean Kearl Lake, Fort McMurray October 2014 – July 2022

Driver of 15 seats Van

Driver of Mobile team

Clean trailers and wash cars

Do the garbage's run

Drop and pick-up workers at and from their workplace

ACDEN Bee-Clean Keyano College, Fort McMurray October 2014 - December 2014

Maintain cleanness in the college

Dust desk and tables

Empty garbage

Paladin Fort McMurray August 2014 - October 2014

Security Guard

Apply procedures and strong communication skills to all duties and

responsibilities relating to Site Security and Safety.

Ensure that the Sites Safety and Emergency Procedures are followed in response to Fire

Alarms and other Site Emergencies

Undertake site specific training; follow direction and guidance from Supervisors.

Conduct traffic and pedestrian control at site access points, and vehicle and bag searches

Patrol assigned areas on foot or in motor vehicle to ensure personnel, building, and equipment security Monitor the environment for safety infractions or hazards

Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations

Offer support to any person in need of assistance

Respond to inquiries and request for information in an appropriate manner.

Utilize two-way radio and computer applications

Standard Life May 2003 – July 23, 2014

Operations’ Support Associate since January 2008

Edit monthly premium bill for all group insurance insured

Manage incoming and outgoing mail

Proceed to search through different systems

Manage FTQ expeditions (mail merge, send reminding letters, and report follow-up)

Manage the share mailbox and the Fax mailbox

Photocopying and scanning policies

Mail merge and Label merge

Filing

Support the Calling Center

Create Excel sheets and update existing ones

Written Communication Specialist October 2007 to January 2008

Edit monthly premium bill for all group insurance insured

Edit and translate promotional documents

Mail appropriate documents to policy administrators, holders, lawyers, and to brokers.

Mail merge.

Support the Calling Center

Create Excel sheets and update existing ones

Build and manage the eRoom (configure access, update documents and information)

Written Communication Specialist April 2005 to October 2007

1.Edit monthly premium bill for all group insurance insured

2.Manage the eRoom

3.Manage electronic signatures

4.Support operations departments: Premiums, Health & dental, and Eligibility

5.Control the quality of all written communication to clients, administrators, brokers, lawyers, and policyholders

6.Proofread letters

7.Manage FTQ’s communication

8.Create Excel sheets and update existing ones

9.Manage special projects

10.Support the Calling Center

11.Support and train new employees

Associated word processing May 2003 to April 2005

1.Edit monthly premium bill for all group insurance insured

2.Writing letters to policyholders, administrators, employers and brokers

3.Control the quality of correspondence with clients, brokers, lawyers, and administrators

4.Data entry and update

5.Edit and format documents

6.Support the Calling Center

7.Offer first computer Support to the team member before calling the help desk

Bank of Montreal February to May 2002

Office clerk

1.Filing

2.Verifying

3.Manage Excel and Access data

Quebec Transports Ministry des (Summer Student job) May to August 2002

Desktop publishing

1.Filing

2.Manage daily working hours reports in Oracle application

Quebec Revenue Ministry (Sumer Student job) May to August 2001

Desktop publishing clerk

1.Create Microsoft Word documents

2.Edit Web pages with Microsoft FrontPage

3.Manage Excel & Access

4.Install and configure Windows Microsoft Systems

5.Install and configure office programs

Warehouse Jean-Coutu August 1996- December 1997

1.Prepare orders

2.Shipping commands to different shops

3.Receive and arrange products in the warehouse

Warehouse Aldo January 1997- August 1999

1.Prepare orders

2.Shipping commands to different shops

3.Receive and arrange products in the warehouse

Academic

background

August 2000–May 2003 Dawson College Montreal

Office system : Desktop publishing and Hypermedia

September 2007 to May 2010 (evening) Uqam Montreal

Back to school, evening program: Business Administration (24 credits completed)

Hobbies

Reading, Writing (author of two books), and sports (gym, running, walking, swimming…)

Contact this candidate