Customer Service Production Manager
Resume:
Travis Duncan **** Federal BLVD LOT ***
Federal Heights, CO 80260
*.********@*****.***
EXPERIENCE
CarMax, Denver — Customer Experience Consultant
June 2022 - PRESENT
Used knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs.Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.Complete all relevant records and documentation to ensure smooth transactions for our customers.
Classic Home Works, Denver — Construction Manage
June 2019 - May 2022
Oversee all construction activities, while supervising all personnel
(including, project managers, field and administrative sta ). Interface with CFO on strategies and specific objectives. Develop budgets, policies and procedures to support the functional infrastructure. Ensure projects are completed on time and on budget. Manage schedules and delegate tasks with all personnel. Ability to organize time and workload. Organize and facilitate meeting with clients, third parties and managers. Regularly review labor, risk and project plans. Recommending policy and procedure improvements. Monitor sta performance. Deal with contract disputes and mitigating the impact of any unresolved issues. Recruit and train job applicants. Administer employee training programs. Decision making to support crucial organizational functions.
Milender White, Arvada — Foreman / Production Manager February 2016 - June 2019
Oversee all construction activities, while supervising all personnel
(including, project managers, field and administrative sta ). Interface with CFO on strategies and specific objectives. Develop budgets, policies and procedures to support the functional infrastructure. Ensure projects are completed on time and on budget. Manage schedules and delegate tasks with all personnel. Ability to organize time and workload. Organize and facilitate meeting with clients, third parties and managers. Regularly review labor, risk and project plans. Recommending policy and procedure improvements. Monitor sta performance. Deal with contract disputes and mitigating the impact of any unresolved issues. Recruit and train job applicants. Administer employee training programs. Decision making to support crucial organizational functions.
SKILLS
• Inventory & Maintenance of
Equipment • Change Orders &
Contract Negotiations • Cost
Estimate & Bid Proposal
Development • Risk Assessment •
Provide Guidance on Proper
Construction, Training and
Development Skills • Inspections
& Walk-throughs • Expertise
working with a wide range of
construction materials and
equipment; familiarity with
building processes, from project
initiation through completion •
Solid communication skills and
possess trade-related math skills
essential to a safe, e cient job
site
Training / Certifications
• Osha 30 • First
Aid/CPR/AED/Bloodborne
Pathogens • Fall Protection •
Silica • Tele Handler • Forklift –
Skid Steer – Boom Lift – Scissor
Lift – Mini Excavator • Lead
Certified
Technical Acumen
Salesforce • Microsoft O ce
Suite (Word/Excel) • Microsoft
Teams • Zoom • Adobe •
Quickbooks Timesheets • Procore
Software • Builder Trend •
Construction Online • Bluebeam
Contact this candidate