Sales Technician Service Representative

ELIZABETH 813-***-**** MION

*******@*****.***

SARASOTA, FL

High performing sales technician with a passion for networking and engaging in customer support. Strong track record in maintaining trustworthy business/client relationships, increasing sale records, and efficient problem-solving in order to attain the best possible outcomes for potential and current clients. Professional Experience

Client Services

Bread SRSLY (May 2022 - June 2022)

Short term hire to complete a 30 day project.

I worked to solve customer service complaints and requests via email and phone calls. This included modifying orders, changing subscriptions, and resolving parcel tracking issues which resulted in high customer retention numbers.

I was able to manage multiple tasks at once such as creating and presenting customer care report statistics presentations, generate spreadsheets to track loss of product/reshipments of product, and working with my department manager to resolve customer support issues.

professional development

skills

Client Services

Sales

Networking

Strong Written & Verbal

Communication

Thorough & Thoughtful

Adaptability

Fast Learner

proficiencies

ASSOCIATE IN ARTS

HIGH SCHOOL DIPLOMA

Hillsborough Community College, 2019

Bell Creek Academy, 2017

education

Gorgias

Shopify

G Suite

Slack

Zoom

Aircall

OneDrive

Housecall Pro

Grasshopper

Chapter Vice President

references

Available upon request

Product Specialist

Grim Reaper Pest Solutions (September 2020 - Present) Presenting, executing, and upselling all pest services to potential clientele Oversee operation maintenance & scheduling appointments within a 24 hour time frame of client calling us.

Manage client accounts/contracts & processing payments. Led the training for new pest technician onboarding. Currently driving a company vehicle with a clean driving record Attending yearly classes from the University of Florida to renew our state mandated pest control license which allowed me to grow in my knowledge of all the pests native to Florida. This is key for me in giving reliable and informed answers to pest control questions that clients or potential clients may ask. Paraprofessional

Barrington Middle School (September 2018- January 2020) I was the first assistant to three instructors for special needs students between grades 6 through 8. This included:

Planning and executing lesson plans alongside the lead teacher. Participating in education conferences and workshops. Assisting students with basic life skills such as feeding and diapering. Maintaining a safe and positive environment for these students to learn and Business Network International grow.

Sarasota, FL Chapter Power

Connections

Annual State Mandated Course

Completion (Florida)

Pest Control Technician License

Life Director & C.I.T. Director

Camp Frontier (June 2017- August 2020)

I had a team of 6-8 counselors who directly reported to me. I led the childcare program, ran various indoor/outdoor camp activities, and maintained a positive environment for children to interact in. Personally, I was charged with the physical and emotional care of over 100 girls aged 7-17 over the course of these summers.

I developed skills such as leading several counselors in ensuring their programs and cabins ran effectively and handled conflict and crises successfully without loss to the business.

Overseeing the operation and management of events including education curriculum classes for the counselor in training program, working with parents to communicate with their child/children twice a week, and led the whole camp (counselors and campers) as their primary director for anything they may need, among many other activities. Sales Associate

Finish Line (August 2017-September 2018)

Trusted to handle POS transactions, petty cash and executing bank deposits. Delivered personalized customer service experiences, which resulted in brand loyalty and customer retention.

Ability to work in a fast-paced retail environment and meet multiple clients needs simultaneously, met and exceeded personal and store sales targets. Training in assistant manager duties such as opening & closing the store.

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