Claudina Persons
Fuquay-Varina, NC *****
*************@*****.***
Dynamic employee trained in many environments who goes above and beyond given job responsibilities to achieve superior results and maintain company-wide integrity. Authorized to work in the US for any employer
Work Experience
Criminal Record Researcher
CRC Criminal Record Check - Raleigh, NC
June 2018 to January 2019
Researched Criminal Records for clients and NC Real Estate Commission. I would research all court records online for our clients. Completed a lot of entering in the computer. Working with 2 monitors at all times.
Release of Information Specialist
Healthport -Fayetteville
March 2013 to June 2013
Worked in the Medical Records Department of Cape Fear Valley Hospital releasing medical records to patients and anyone authorized to receive them. Had to learn the HIPAA procedures Helped anywhere else I was needed
Education Assistant/Data Entry Processing Assistant North Carolina Board of Nursing - Raleigh, NC
January 2010 to June 2012
Alpha-Numeric data entry
Processed nursing applications into the database for the IT Department Ran reports and distributed daily
Entered and filed ID documents and School verifications to learn the Exam processes Helped anywhere else I was needed
Field Auditor
Heritage Retail Service Group - Apex, NC
July 2009 to November 2009
Verified that the information in the computer system was up-to-date and accurate Called customers who were late for payment
Alpha-Numeric data entry
Customer service
Claudina Persons 919-***-****
Online Account Management Assistant
Office Team (Carquest) Temporary Job - Raleigh, NC February 2009 to May 2009
Signed up customers for online accounts via telephone and computer Help desk for customers who had issues with their online accounts Customer Service Rep Data entry for the Accounting Department Legal Claims Processing Assistant
Progressive Insurance - Fort Lauderdale, FL
February 2001 to July 2002
Entered lawsuits into the database for the Litigation Department Handled filing and other office duties as needed
Assisted Legal Claims Processors whom I was assigned to Entered HIPAA Medical forms into the computer
Alpha-numeric data entry
Quality Control and Engineering Secretary
Eaton Corp - Massillon, OH
May 1991 to December 1999
Entered all SPC Production charts (Alpha-numeric data entry Answered incoming calls
Handled all clerical duties for (2) managers
Involved in monthly Managerial meetings for the Quality Control Department Responsible for preparing all charts and graphs for the monthly meetings for the Plant Manager Flex-time Coordinator for the entire office staff
Education
Associate of Applied Science in Medical Office Administration Wake Technical Community College - Raleigh, NC
December 2016
Skills
• DATA ENTRY (10+ years)
• ALPHA-NUMERIC DATA ENTRY (10+ years)
• HIPAA (1 year)
• Excel (10+ years)
• Typing (10+ years)
• Word
• Customer Service (10+ years)
• Microsoft Excel
• Office experience
• Microsoft Office
• 10 Key Data Entry
• Research
• Medical Records
• Clerical Experience
• Microsoft Outlook
• EMR Systems
• Medical Terminology
• Hospital Experience
• 10 key calculator
• Microsoft Word
Assessments
Data entry: Attention to detail — Highly Proficient December 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Typing — Highly Proficient
July 2021
Transcribing text
Full results: Highly Proficient
Data entry: Attention to detail — Highly Proficient December 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Proficient in 10-Key Excellent Communication skills Proficient in Alpha-numeric data entry Computer-Savvy Time Management Customer service-oriented
Microsoft Office proficiency Familiar with HIPAA
Attention to detail Typing proficient 65+ wpm