Calvin Shelby
Worker
Hyattsville, MD *****
**************@*****.***
• Provide service for customers and make sure that each experience is as special as possible.
• Work in specific areas in a company to keep it clean, stocked, and keep the customers happy. Authorized to work in the US for any employer
Work Experience
Flight Attendant
PSA Airlines - Washington, DC
October 2021 to Present
• Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft.
• Attend the “brief” and act on it.
• Conduct safety check before flight.
• Greet customers, check their tickets and accompany them to their seats.
• Prepare and serve drinks and food to passengers. Attractions Manager
Malibu Jacks - Louisville, KY
November 2019 to May 2021
• Training team members to make a safe and fun environment for the park.
• Looking over 100 team members everyday to make sure operation of the park is doing great.
• Opening and closing park. Making sure park is ready for the day.
• Ordering inventory for the park to make sure goods are ready for operation.
• Counting money at end of day.
Team Member
Round One Entertainment, Inc. - Louisville, KY
September 2019 to November 2019
• Working bowling.
• Arcade tech.
• Make sure guest is enjoying their day with Round One. Operations Manager
Sky Zone - Louisville, KY
December 2018 to September 2019
• Seeking operations over everything at Sky Zone.
• Hiring team members and making sure team members are ready for the day.
• Opening and closing park.
• Making sure park is ready for the day.
• Ordering inventory for the park to make sure goods are ready for operation.
• Counting money at end of day.
• Making sure giving the “wow” factor to all our guest everyday of operations.
• Designing events and social media for the park.
• Event planning for major events during the months of operations.
• Booking parties for guest for birthday parties.
• Hosting parties for great guest experience.
• Doing emails during the day to other managers and staff for important meeting and announcements.
• Training team members to make a safe and fun environment for the park.
• Looking over 40-50 team members everyday to make sure operation of the park is doing great. Attractions Manager
Swaders Sports Park - Prince George, VA
July 2018 to December 2018
• Taking care of 6 attractions while watching over 30 staff members.
• Cleaning the park before guest come in for the day.
• Watching over operations when other managers not on duty.
• Selling tickets and game cards to guest when needed.
• Opening and closing park operations when shift was active.
• Making sure guest safety is number one.
• Fixing arcade games when they go down.
• Giving staff members breaks when needed.
• Giving guest a best day experience with smiles all the way. Manager
Xscape Theatres - Louisville, KY
August 2017 to May 2018
• Making sure guest getting good customer service while enjoy their time with us.
• Hiring employees and training them to do the duties of a staff member.
• Opening theater for the day and making sure theater is good to go for that business day.
• Closing theater while counting money, safe and making the deposit from the end of business day.
• Doing concession stand, box office and ushering to help all that I can.
• Writing emails to company if anything goes wrong or just an email that we must respond to.
• Working with Microsoft office and excel to put in inventory while we get new shipment in everyday and count everything at the end of the night.
• Does cash register when we are making a sell to the guest to help them with sell assistants. Supervisor
Cedar Point - Sandusky, OH
May 2016 to August 2017
• Taking care of guest while operating multi-million dollars machines. Supervising 35 staff members in one area and supervising other staff from different areas of the park.
• Making schedules for staff members, opening and closing area every day.
• Doing meetings every morning to make sure staff is ready to go for the day.
• Training staff members to operate multi-million-dollar amusement rides.
• Cleaning amusement park rides every morning and every night making sure they are cleaned for guest.
• Cleaning guest illnesses, working 14 hour shifts everyday to make sure that the guest have the best day ever.
Ride Operator
Louisville Zoo - Louisville, KY
July 2015 to May 2016
• Operating machines while making sure guest is having a fun and safe time.
• Cleaning attractions before and after the operation day.
• Going over safety guide lines and inspection before the park open.
• Being sure guest is having the best day ever.
• Making sure helping guest with problems or concerns of anything that has happened during their visit.
• Working with coworkers as a team to make sure rides operation are going smooth. Ride Operator
Kentucky Kingdom Amusement Park - Louisville, KY
March 2014 to July 2015
• Operating machines while making sure guest is having a fun and safe time.
• Cleaning attractions before and after the operation day.
• Going over safety guide lines and inspection before the park open.
• Being sure guest is having the best day ever.
• Making sure helping guest with problems or concerns of anything that has happened during their visit.
• Working with coworkers as a team to make sure rides operation are going smooth. Education
Diploma in Aviation
International Air and Hospitality Academy - Vancouver, WA May 2021 to October 2021
Certificate in Tourism and Hospitality Management
Florida Atlantic University
April 2020 to May 2020
High school diploma
The Academy @Shawnee - Louisville, KY
2015
Skills
• Customer Service (10+ years)
• Operations
• Scheduling
• Training
• Team Building
• Microsoft Word
• inventory
• Excel
• Management
• Inventory Control
• forklift
• Microsoft Office
• Supervising Experience
• Recruiting
• Payroll
• Leadership
• Administrative Experience
• Event Planning
• Events Management
• Human Resources
• Logistics
• Microsoft Outlook
• Writing Skills
• Public Relations
• Marketing
• Employee Orientation
• Budgeting
• Office Management
• Fundraising
Certifications and Licenses
CPR & First Aid
October 2021 to Present
PSA Airlines
AED Certification
October 2021 to Present
PSA Airlines