Data Entry Customer Service
Resume:
Kenda Gibbs
San Marcos, TX *****
***************@*****.***
Work Experience
Work Based Learning Coordinator
Gary Job Corps Center- Adams Asst. - San Marcos, TX November 2021 to Present
MANAGEMENT AND SUPERVISION: N/RESPONSIBILITIES: Maintains student confidentiality by following all integrity guidelines and procedures
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Ensures that all eligible students participate in WBL
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Promotes the WBL Program and ensures students and staff understand its importance
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Provides OSHA and site supervision inspections to WBL employer sites, establishes MOUs, and identifies viable WBL employer sites
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Monitors and ensures the Center meets or exceeds the DOL/Company's performance objectives
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Offers employability and career counseling to students throughout their enrollment and establishes supportive/mentoring relationships with students
Teacher
The Pillars Christian Learning Center - New Braunfels, TX May 2021 to November 2021
My job is to teach two year olds to three year olds and giving them the tools that they need to go to the let's grade which is preschool and participating in all activities at the school. Mental Health Associates
San Marcos Treatment Center
February 2019 to May 2021
I work the morning shift my job is to come into work get my kids ready for the day. I work with females from 12 to 17. I wake them up let them know the expectations for the day ensure that the room is clean ensure that they don't have any contraband then we take them to get the breakfast and make sure that they are taking a meds on the nurse. We also make sure that they are doing a dorm detail wiping down things and then we walked into class daily. We also have staff meetings we have to go to PARAPROFESSIONAL
ResCare
October 2014 to January 2019
RESCARE
• Teach clients how to manage everyday tasks to help them gain independence and move forward in life.
• Prepare evaluations and progress reports.
• Assist client with basic personal hygiene and ambulation
• Foster positive relationships between individuals and their house mates
• Transport clients to planned outings
MANAGER
TACO BELL
February 2011 to 2014
• Shift leaders set employee schedules and assist in hiring and training new associates.
• Provided great customer service and resolved customer concerns
• Ensured and maintained food safety and cleanliness standards.
• Open and close the store.
Cashier/Customer Service
sac-pac
May 2009 to December 2011
• I open or close the store
• Ensure and maintained the cleanliness of the story
• Making sure all item or stock and front
• Making sure that the correct change was in the draw and safe. Correction Officer
Hays County Juvenile Center
January 2010 to May 2010
• Provide supervisor to juveniles in a careful and diligent manner to maintain the safety and security to the center
• Two staff assigned to 12 juveniles
RESIDENTIAL ADVISOR
GARY JOB CORPS
July 2008 to October 2009
• Empowered and educates students to resolve and mediate low-level conflicts on their own.
• Understand and uphold all residence hall rules, regulations, and policies.
• completed required paperwork in a timely and accurate manner
• Conducted building rounds to build relationships with students, confronted policy infractions, and noted facility concerns
• Helped develop an atmosphere in which students have concern and respect for the rights of others. Education
Associate in Science (AS) in Associate of Science - Early Childhood Education Post University - Waterbury, CT
August 2018 to May 2022
High school diploma
Griggs international academy - Berrien Springs, MI July 2006 to December 2006
High school diploma
Oliver Perry Walker High - New Orleans, LA
August 2001 to May 2005
Skills
• DATA ENTRY (3 years)
• ORGANIZATIONAL SKILLS (10+ years)
• PROBLEM RESOLUTION (10+ years)
• CPR
• CPR AND FIRST AID (10+ years)
• Teacher Aide (2 years)
• Special Education (1 year)
• Teacher Assistant (1 year)
• Schedule Management (Less than 1 year)
• Crisis Intervention (9 years)
• Autism Experience (4 years)
• Food Safety (5 years)
• Mental Health Counseling (3 years)
• Experience with children (10+ years)
• Time management (9 years)
• Teaching (1 year)
• Toddler care (1 year)
• Behavioral health (4 years)
• Behavioral therapy (4 years)
• Individual / group counseling
• Communication skills (10+ years)
• Customer service (10+ years)
• Curriculum Development
Languages
• English - Fluent
Certifications and Licenses
First Aid Certification
February 2021 to February 2023
CPR Certification
February 2021 to February 2023
Additional Information
SKILLS
• Schedule management
• Problem resolution
• Certified CPR and First aid
Teaching
• Data entry
• Organizational skills
• Microsoft Office
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