Operations Analyst Customer
Resume:
CURRICULUM VITAE
MOHD AZHER
Guntal Darga Vattepally, email:*******@*****.***
Hyderabad-53 Mobileno:091-807-***-****.
Aspire to work in a dynamic organization where there is scope to take up challenges and opportunities to apply problem solving and analytical skills.
Presently working for DARUSSALAM CO-OPRATIVE URBAN BANK LIMITED, Tolichowki Branch, Hyderabad, from August 2016 till date, Position held: CCC (Senior Payroll & HR Operations Analyst)
Presently dealing with Payroll & HR Operations activities ( Hiring, Exit and Payroll activities).
•Prepares monthly salaries of bank employees and runs the payroll.
•Validation and Updation of employees deductions before payroll.
•Updation / Creation of UID for new joiners in the PF portal.
•Creating records in HR modules like ( DOJ, Pay scale, Education details, PF numbers, Annual appraisal, LIC details etc)
•Updation of HR modules on regular basis with employees information like (leave Balance & leave encashment, Income Tax slab, Posting & Promotions etc.
•Prepare and Runs the special payroll, when required like ( payment of Arrears and Bonus)
•Deals with exits formulates of the employees( like: Gratuity payment, Leave encashment and PF amount).
•Also deals with the Transfer of Professional tax to Govt, LIC premium to LIC office.
•Updation of CKYC details of employees.
•Prepration of Biweekly, Monthly, Quarterly and yearly statement, which need to be submitted to RBI.
•Take care of statutory compliance.
•Prepration of Board of management meeting agendas and statements showing details of Financial position. Treasury movements of Bank.
•Reconciliation of UPI, Mobile, IMPS and Inter branch transaction.
•Updation of CKYC details of customers.
•All the above activities are performed on Fincraft, XBRL application.
Previously worked for INFOZITE and iRank Media, Hyderabad from 12th Oct 2012 to 16-03-2015, Position held: Tech-support Executive
•Payroll processing of Employees (All Business) on the issues related to Pension. Starting from the deduction on earning, proper accounting treatment into various payroll and pension accounts and repaying the of accumulated funds to the employees and dealing with core Payroll and.Pension benefits activities.
•Working on the above activities through usage of the People soft, CRM
9.1 Web application and all MS Office application.
•Processes in the Payroll process are Benefits correction, Time and attendance, Overpayment collection, Retro Benefits,Taxes etc.
•Processes in the Pension process are Deductions, Estimates, PRAJ, Overpayment & Defensive queries.
•Analyzing and correcting the employees payment and making retrospective adjustment through paychecks.
•Collecting back any overpayment made on the pension payment to the employee, by sending the OP letter and setting up deduction.
•Acquired updated need to end payroll knowledge from Hire to Retirement to provide training to the new hires in the organization.
•Interacting with Customers on the Processed before turned around time (TAT).
•Maintaining six sigma or 100% accuracy in processing the employees updating which impacts the
Employee’s paychecks.
•Handling the team and customer ad-hoc request in the absence if Manager.
•Taken up remote transaction of various Payroll-Pension processes like Interest calc, Manual setup, GENRP207 reports,70.5 EE etc.) and preparing the SOPs ( Standard Operating Procedures) and process manually.
•Have been main point of contact for Pension PRAJ, Estimates, Defensive queries and Overpayment) and gained utmost confidence and satisfaction of the customer, which is most vital in the business structure.
•Validation and Updating of Employees record correctly.
•Validating and solving the process issues.
•Back up for customer request.
•Preparing the Dashboard for monthly calls.
•Conducting team meeting.
•Updation and Correction of Pension payments before payrun.
•Completion of working on report, before TAT with 100% accuracy.
•Chatting with clientson regular basic regarding process related matters.
•Solving the Escalation’s of the client.
•Done the remote transaction of new process.
•Training the new joiners regarding processing etc.
•Awarded with many Bronze award for gaining customer confidence and for learning the process quickly.
•Received many appreciations from the customers for better processing with 100% accuracy without compromising with the TAT.
•Have good working hand on tools in Ms. Office.
•Worked as (Knowledge Catalyst)
•Handling a team of 5 members in the absence of Manager and solve the customer issue.
Quick Learner
Ability to work with challenging environment. Ability to adopt according to the situation.
Easy to learn.
Urge to grow professionally and personally
YEAR OF PASSING
COURSE
UNIVERSITY
PERCENTAGE
2012
MBA Finance & IT
OSMANIA UNIVERSITY
70%
2010
DEGREE (B.COM Computers)
OSMANIA UNIVERSITY
60%
2007
INTERMEDIATE(CSC)
BOARD OF INTERMEDIATE
71%
2005
SSC
SECONDARY SCHOOL CERTIFICATE
73%
Fincraft
People Soft, CRM & Oracle. MS Office.
Pgdca, Hdse, Hardware.
Computer fundamental Banking finance
Investment & capital market operation Cost accounting & auditing
Corporate & industrial law
Name:
MOHD AZHER
Father’s Name:
MOHD ZAFAR
Date of Birth:
18TH MARCH 1988
Language known:
English, Urdu & Hindi
Nationality:
Indian
Gender:
Male
Marital Status:
Married
Address: H.no: 19-3-294/264/77/A,
Guntal Darga Vattepally Hyderabad-53
I here declare that the above given information is correct & true to the best of my knowledge. Date :
Place : Hyderabad-53 (MOHD AZHER)
CAREER OBJECTIVE
PRESENT EXPERIENCE
Roles and Responsibility
Previous Job Experience - Job Responsibility - US Payroll and Pension (Pension COE process )
Others Skills and Achievements
STRENGTH
ACADEMIC QUALIFICATIONS
PERSONAL DETAILS
Contact this candidate